Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,337 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 13th January 2025

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this wine for a friend for Christmas and I couldn't be more pleased. Ordering and delivery was easy and very efficient and the presentation of the wine was excellent. Would highly recommend and will be using this Company again.”

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Posted 1 year ago

“I ordered a tournament size backgammon. Impressed with the service and quality of the product. Although I opted for personalisation, it arrived really quickly. The game is absolutely stunning, looks very luxury and value for money it’s really worth it. I will definitely be ordering from Farrar & Tanner in the future. Thank you!”

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Posted 1 year ago

“Makes fabulous gift delivered on time”

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Posted 1 year ago

“Just bought a Sabatier 8" chef's knife paid a great price and received it well within the forecasted delivery date. Appreciate all the security checks in place to prevent blades falling into the wrong hands and definitely recommend Farrar & Tanner”

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Posted 1 year ago

“Excellent service and delivery time. Products look great - not tested knives as a Christmas present”

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Posted 1 year ago

“The goods arrived on time. The packaging was a little oversized for the item itself. There was a crease in the box but the item was unharmed.”

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Posted 1 year ago

“Excellent Service. Good choice of products. Engraving a nice touch for a special present. Email to amend order attended to promptly, as was refund. Items packed well and received very quickly.”

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Posted 1 year ago

“Very pleased with product”

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Posted 1 year ago

“Great products and very good service”

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Posted 1 year ago

“Product delivered on time and in excellent condition. This is a gift for Xmas so have not had feedback yet from recipient. Thanks and kind regards Alan”

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Posted 1 year ago

“I am very happy with my order it arrived in perfect condition and the product is of a high quality I hope my husband likes it.”

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Posted 1 year ago

“All arrived quickly and are just what was wanted. Will make for a very happy husband.”

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Posted 1 year ago

“Outstanding quality - highly recommend!!”

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Posted 1 year ago

“Very pleased. Good quality and well boxed.”

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Posted 1 year ago

“Hello Matt; The reason for my rating is due to the fact that even though I paid extra for next day delivery my order did not arrive and it was only that I contacted yourselves on the day of my expected delivery only to find out it was not arriving (see Jamie Smith) for full explanation? Jamie Smith was actually excellent he did his upmost best to resolve the situation as best he could so if I was scoring him personally it would be 10 out of 10! The product itself is superb!”

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Posted 1 year ago

Dear David, firstly apologies for the delay on your order, this was down to a technical issue on our order processing flow. I'm really happy that Jamie managed to get your order pushed through and expedited quickly. We are working to resolve the issue ongoing and I can only apologise for the issues you've faced shopping with us. I can see Jamie has refunded your next day delivery costs. Kind regards Matt Farrar

Posted 1 year ago

“Fast and efficient service thank you. A lovely gift for my partner so thanks again.”

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Posted 1 year ago

“Top Quality Product, and first class delivery within two days”

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Posted 1 year ago

“Excellent service with quick delivery. I ordered a belt for my son for Christmas, and it was packed beautifully in a lovely box and is such great quality. I can't wait to give it to him and I'm sure he'll be delighted.”

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Posted 1 year ago

“Beautiful leather conference folder for my husband's Christmas c/w his initials. Arrived promptly, well packaged in a lovely black box which will make wrapping much easier. Can't wait to see his reaction and hopefully he will love it as much as I do. Thank you Farra & Tanner for a gorgeous item.”

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Posted 1 year ago

“Delivered quickly and well packed. Very pleased with my lovely backgammon board. Will use them again.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,337 reviews