Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,182 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flask arrived with scratches and scuffs quite noticeably.”

Helpful Report

Posted 2 years ago

“Ordered the classic No.8 Opinel gift pack engraved online and followed up with a phone call to ensure price not included as sent direct to gift recipient. Very helpful gentleman was able to locate the online order and assure me that this would not be included.I had not realised that a sharpening stone was not included, and he offered to add a small stone free of charge. The knife gift pack with engraving and postage was quite expensive so was really happy with that gesture.”

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Posted 2 years ago

“Absolutely stunning watch and stand.”

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Posted 2 years ago

“Quick delivery, excellent product.”

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Posted 2 years ago

“Excellent customer service. I had a slight issue with the first set of knives received. Upon notification of the issue, customer services called within the hour and sent a new set out immediately.”

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Posted 2 years ago

“I bought a wooden wine bottle box from Farrar & Tanner; service was spot on & the product extremely good value for money. Would shop again.!”

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Posted 2 years ago

“Ordered my wife is over the moon !!”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Lovely products. Chose some early Christmas gifts for family members. Items arrived very quickly and were well packed. Would buy from Garrar and Tanner again”

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Posted 2 years ago

“Very Shoddy service - presentation box badly damaged. Contents sound. I just wanted the presentation box changed as it’s a wedding present. Emailed twice - still no response after three days.”

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Posted 2 years ago

“Perfect present for an 18 year old whose passionate about fishing. Beautiful craftsmanship. Fast delivery, all round great buying experience. Thankyou”

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Posted 2 years ago

“Savoy five piece watch box, black. Gorgeous box and beautifully gift wrapped! Grandson, bowled over with this 21st gift!”

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Posted 2 years ago

“Excellent service. A lovely product, delivered promptly. It was a pewter wine bottle chalice, very carefully packaged. Very helpful telephone contact. I will use your service again.”

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Posted 2 years ago

“Brilliant knives and very nice looking block. Very pleased with this purchase. Arrived before expected and well packed”

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Posted 2 years ago

“excellent products.”

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Posted 2 years ago

“I bought this manicure set as a special present for my daughter, although it came nicely wrapped and the case very good quality the contents were a disappointment. The clippers and nail scissors were good as described but the cuticle tools were plastic and very cheap and poor quality we have returned it.”

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Posted 2 years ago

“I'm glad to see that there's still shops with quality goods and swift delivery service .”

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Posted 2 years ago

“Absolutely outstanding customer service. I had a small problem with my order and they were very quick to sort it for me. I am very happy with my order. Big thanks”

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Posted 2 years ago

“I am very please with the large champagne bucket bought as a silver wedding anniversary present. The item arrived well packaged and very promptly. I would definitely use them again.”

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Posted 2 years ago

“Quick delivery and incredibly pleased with the engraving requested on my purchase - no bad words to say :)”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,182 reviews