Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,168 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,168 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with our purchase. Wooden box made it a perfect special gift. Arrived quickly too. Would recommend”

Helpful Report

(Cheltenham) - Posted 1 month ago

“This company provided a quality product at a fair price and the turn around time from order placement to receipt of the product was exceptional.”

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(Cheltenham) - Posted 1 month ago

“Very pleased with he manicure set I ordered for my son's birthday gift. He was very happy with it. The process of ordering was very easy and efficiently dealt with. My gift arrived quickly and safely packaged. Nice leather case and all the items held in the case will be used for many years.”

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Posted 1 month ago

“Superb!! Excellent quality cufflinks. They arrived in perfect condition and super speedy for international delivery. I am very grateful to the team. Beyond impressed and happy. Thank you!”

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(Cheltenham) - Posted 1 month ago

“Excellent service. Product arrived very quickly within the time period mentioned on the website. Wonderful product - leather travel documents case. Great quality, elegant and a beautiful present for my husband. Thank you!”

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Posted 1 month ago

“Excellent quality and workmanship. I particularly liked how I could see the inscription and make changes before I ordered. Thank you”

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Posted 1 month ago

“The quality of engraving was very good and I'd definitley buy another present from F&T.”

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Posted 1 month ago

“I ordered a personalised wooden chess set for my husband for our anniversary. When there was a problem with delivery being delayed (not due to the fault of Farrar & Tanner), another item was despatched for the next day. I am so pleased with the chess set. It is of a beautiful quality and the customer service I received from Sue was excellent.”

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(Cheltenham) - Posted 1 month ago

“Poor service.”

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Posted 2 months ago

Hi Gaynor Apologies the cufflinks from your order were missing the engraving. I have looked at your order and can see that we have now resolved the issue for you. Many thanks Kind regards Sue Customer Service

Posted 1 month ago

“Very happy with ruby goblets were a gift kept them myself”

Helpful Report

(Cheltenham) - Posted 2 months ago

“Ordered a Tan leather conference A4 folder. I am thrilled with the beatiful quality when it arrived. The engraved message was also done beautifully. I would highly recommend this product and all wrapped up in lovely tissue paper and a lovely box.”

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Posted 2 months ago

“Delivery was very quick, the items were well packaged & ordering through the website was simple.”

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Posted 2 months ago

“I contacted customer service they were most helpful and efficient and l am delighted with my purchase. Thank you”

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Posted 2 months ago

“Very nice Classic Pewter Tankard like in a real medieval english tavern, very well handcrafted and prompt delivery, thank you very much, I highly recommend.”

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Posted 2 months ago

“Extremely pleased with my purchase. Will definitely be buying more as Christmas approaches!”

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(Cheltenham) - Posted 2 months ago

“I ordered a manicure set from Farrar & Tanner for my partner who lives in South Australia. Shopping with Farrar & Tanner was easy and the delivery was very quick. The gift arrived in perfect condition. I highly recommend them.”

Helpful Report

Posted 2 months ago

“I made a little mistake when I ordered a gift for a friends 40th, so I contacted customer support to explain. I must say, the customer service was fantastic, they fixed my error and I got the item to me very quick. Brilliant whiskey glass too.”

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(Cheltenham) - Posted 2 months ago

“This made a beautiful personal anniversary gift and will be much cherished!”

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Posted 2 months ago

“A beautiful set of glasses, were loved by my daughter and her partner.”

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Posted 2 months ago

“Such great quality and unique. Highly recommend looking in Farrar & Tanner for gifts. Great guidance and patience from the lady working in Cheltenham too.”

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Posted 2 months ago

Farrar & Tanner is rated 4.8 based on 6,168 reviews