Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,174 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,174 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really pleased with the engraved Opinel no-8, with the carved climbers handle. It was a gift for a climbing and hiking fanatic, so it's perfect. Excellent Quality. It's going to make a perfect Christmas gift. Thank you”

Farrar & Tanner 5 star review on 20th December 2023

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Posted 11 months ago

“Lovely cheese knives in a personalised nice wooden box. Just what I wanted for a Christmas present.”

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Posted 11 months ago

“The Barbour Mens grooming set, in a leather pouch, arrived quickly, well packaged and I was kept informed of the progress of my order. Lovely Christmas present and great service. Thank you”

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Posted 11 months ago

“Great shopping experience. Website provided many choices and options. Shipment and delivery was good.”

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Posted 11 months ago

“Excellent products and customer service. Would definitely recommend”

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Posted 11 months ago

“Superb quality and remarkable value.”

Farrar & Tanner 5 star review on 18th December 2023

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Posted 11 months ago

“First class product and service,many thanks”

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Posted 11 months ago

“Looks awesome, service was brilliant great present thanks heaps Allan”

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Posted 11 months ago

“I am amazed to receive this from you when I have been advised that part of an order from you will not be available when this was ordered a while ago and although I admit I made a mistake on the spelling of the name, I corrected this as soon as I read the email and I have now been advised the item is not now available! I am disabled and cannot get to shops and use the internet to get presents. This particular one was for my husband who will now only get part of the present. I have used you previously and have always been delighted - what has happened to your service an I will now have to try and get a replacement else where. Susan Jessop”

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Posted 11 months ago

“Excellent and very helpful and courteous service.”

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Posted 11 months ago

“Ordered silver music box Saturday lunchtime for Christening the following day. It was engraved and despatched the same day excellent service by F&T. Unfortunately Royal Mail did not manage the next day Sunday delivery as per order, instead music box was delivered early Monday morning. Quality was excellent and gift was well received!”

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Posted 11 months ago

“I bought these gardening work gloves for my adult son. They look "cool" for a younger gardener. So many gardening gloves look too feminine or fuddy duddy. I thought these would be just right for him. However, despite of getting the extra large size they were way too small. My husband couldn't get his hands in them. They were returned. I have received a refund. Shame as they looked great.”

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Posted 11 months ago

Hi Kate, Thank you for your review, I'm sorry to hear the that the gardening gloves did not fit. I can see that the gloves were returned and the refund was processed immediately. Kind Regards, Jamie Farrar and Tanner

Posted 11 months ago

“Item was lovely, better than expected and exceptional quality. Really fast delivery at a reasonable price to The Isle Of Man which is almost unheard of. Many Thanks”

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Posted 11 months ago

“The product looks nice, great quality and price.”

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Posted 11 months ago

“Quick excellent service and product satisfaction really pleased with the service I will use this company again”

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Posted 11 months ago

“Great quality & a perfect finish”

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Posted 11 months ago

“Very happy! Great product Great delivery Value for money Only disappointment was my assumption the box the knife came in would be wood snd it was plastic”

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Posted 11 months ago

“Great service and very prompt trouble free delivery. Knife looks lovely quality.”

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Posted 11 months ago

“Purchased two items from Farrar and tanner, order dispatched and arrived within two days. Excellent service, many thanks.”

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Posted 11 months ago

“I've bought a few gifts from Farrar and Tanner and they always arrive quickly and well packaged. Good choice of items to choose from at sensible prices.”

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Posted 11 months ago

Farrar & Tanner is rated 4.8 based on 6,174 reviews