Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,394 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

489

Anonymous

Anonymous // 01/01/2019

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“Amazing service and amazing product. I've purchased a Greek Mythology Chess set for my Son for Christmas. Top quality all round.”

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Posted 1 year ago

“Beautiful item, personalised and delivered safely and superquick!”

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Posted 1 year ago

“Excellent service and speedy delivery. Am very happy with purchased item.”

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Posted 1 year ago

“I ordered a carving set and was amazed how quickly I received them. Although not expensive the knives etc were in a presentable box. I am pleased with my purchase. Thank you Farrah and Tanner”

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Posted 1 year ago

“Glasses arrived very quickly there absolutely fabulous thank you”

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Posted 1 year ago

“Ordered an Aged leather hold-all, delivered with a few days. Exactly as I wanted. Vintage oiled leather.”

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Posted 1 year ago

“I’m very happy with this bag. Love the colour and the sturdiness. Holds all my essentials easily and will hopefully protect them from winter showers”

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Posted 1 year ago

“Tried to order on your website, but gave up after several attempts. Spoke to Josie who was brilliant, helpful and cheerful. The goods arrived two days later. Excellent service apart from the website. David Nicholas”

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Posted 1 year ago

“A game my son and father enjoy and can be passed down. Felt that was what the company is about and reflected in the service.”

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Posted 1 year ago

“Looks good. Overall a good product The engraving was not clean and has like smudge on it I can't remove and the lid has a scratch”

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Posted 1 year ago

“Great product. Good quality and delivered with personalised writing very quickly.”

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Posted 1 year ago

“Very nice quality great service.”

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Posted 1 year ago

“Wonderful pocket watch. The tracking delivery was excellent”

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Posted 1 year ago

“Prompt delivery Nice packaging Exquisite music box Love it as a gift for a newborn”

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Posted 1 year ago

“Very simple ordering process, delivery was efficient and the product itself was lovely and extremely well received by the recipient.”

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Posted 1 year ago

“These were received very quickly and brought as a gift so very pleased. Lovely looking knifes”

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Posted 1 year ago

“Great product range and great customer service. Quick despatch and delivery of purchased items. Will definitely use again”

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Posted 1 year ago

“Ordered a wine gift box set - unfortunately when it arrived the gift box had been damaged in transit although the wine and chutney inside was absolutley fine (Very pleased ) rang customer services spoke to Lauren who was extremely helpful i have received a new gift box within a few days with no problems :) would happily recommend this company”

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Posted 1 year ago

“The service was excellent from start to finish.The telephone advisers were helpful and friendly giving good advice.The parcel arrived promptly. Each item was intact and I was delighted with the quality of same.”

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Posted 1 year ago

“Excellent website and prompt speedy service”

Helpful Report

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,394 reviews