Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,360 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th January 2025

Charles

Farrar & Tanner 5 star review on 15th January 2025

Steven

Farrar & Tanner 5 star review on 13th January 2025

Wayne

485

Anonymous

Anonymous // 01/01/2019

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“Very prompt delivery , beautiful piece”

Helpful Report

Posted 1 year ago

“The website is easily navigated, the Backgammon set was absolutely as described and imaged. It arrived as expected and all in good time to parcel off to it's birthday recipient. Whenever you use, or buy from a company online, for the first time, it can be a worry. However, my experience has been nothing but positive and I will, most definitely, look there again when I have other gifts to buy.”

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Posted 1 year ago

“Fantastic quality service /postage to me in Northern Ireland highly recommended.”

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Posted 1 year ago

“Great quality, quick dispatch and great customer service.”

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Posted 1 year ago

“Farrar and Tanner are an excellent company to deal with. Their products are outstanding. The ordering process is easy and the goods arrive quickly and are well packaged.”

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Posted 1 year ago

“Incredible service and amazing quality . Very professional , I will definitely purchase from here again”

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Posted 1 year ago

“Bought a present for my friend. The quality of my purchase was excellent. Would recommend.”

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Posted 1 year ago

“Swift delivery, great communication and a lovely product. Loved both the port and the presentation box it came in.”

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Posted 1 year ago

“Absolutely beautiful. I am very happy with my order”

Farrar & Tanner 5 star review on 15th February 2023

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Posted 1 year ago

“First time experience with Ferrar & Turner was excellent”

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Posted 1 year ago

“Great product. Prompt delivery”

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Posted 1 year ago

“Could not fault them on anything! Wonderful service, very quick. The whiskey glass is well engraved with just what I asked for. Well packed arrived in a couple of days. Very pleased, would highly recommend them!”

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Posted 1 year ago

“Beautiful item, and the gift wrapping came with a hand written note, lovely touch: 10/10”

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Posted 1 year ago

“This large, walnut chess board goes extremely well with my marble chessmen. It was sent promptly and was extremely well packaged. I am very pleased with it.”

Farrar & Tanner 5 star review on 13th February 2023

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Posted 1 year ago

“We ordered a chess board It was 150 euros Nonetheless was it of very poor quality Cheap and obviously Chinese”

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Posted 1 year ago

Hi Sven, Thank you for your review, I am sorry to see that you aren’t happy with the quality of the chess set. We have refunded the order in full for you. Sunrise games are handcrafted in Poland and do meet the FIDE standards. Thank you, Jamie Customer Service

Posted 1 year ago

“Beautiful lamp. Excellent service. Packaged very well. However, the charge does not last very long.”

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Posted 1 year ago

“Excellent quality as always from Farrar &Tanner. When I had a query about my purchase the customer service went above and beyond to help me.”

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Posted 1 year ago

“prompt service will definately use you again”

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Posted 1 year ago

“Arrived within a few days with engraving complete. The product is a gift for a 50th birthday. I’m sure the recipient will love it as much as I do. Very classy would definitely recommend”

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Posted 1 year ago

“I bought a pocket watch for my son for a gift on his wedding day I’m over the moon with the quality”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,360 reviews