Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,179 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,179 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and communications and easy transaction throughout. Thank you!”

Helpful Report

Posted 1 year ago

“Purchased as a Christmas present for special friends,the gift as such is very nice and well presented, just a little disappointed that the engraving which I thought I’d selected hadn’t been done. Perhaps my fault as I thought I had followed the instructions correctly, but nevertheless the less I’m sure they will be well pleased, it’s the thought after all.”

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Posted 1 year ago

“Very happy with delivery and the knife set which was very good quality.”

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Posted 1 year ago

“I ordered the engraved Backgammon set for my parents for Christmas. The set arrived without the engraving. I contacted the help desk and was told they would send the engraving separately. It never arrived. When my parents opened the gift, the dice shakers were broken and splintered. I have asked for replacements and have heard nothing back.”

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Posted 1 year ago

“The purse is lovely. Matches handbag well. Took time to come but that was down to postal strikes.”

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Posted 1 year ago

“Looks very nice”

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Posted 1 year ago

“Lovely products. Quick delivery. Ordered an engraved knife for a gift, looks really lovely but one of the knives arrived bent sadly.”

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Posted 1 year ago

“Ordered a personalised gift very close to Christmas and during the postal strikes. Despite this, and against the odds, the order was delivered within 48 hours. Very good customer service and a great product too - my wife was delighted!”

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Posted 1 year ago

“Fabulous quality backgammon board and speedy delivery thank you”

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Posted 1 year ago

“The product I bought as a Christmas gift Book stand) appears to be well made and I love the design. The delivery was slightly delayed but I was kept updated regularly. I shall be looking to buy other items from the company.”

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Posted 1 year ago

“Still not received this item,I am thinking it’s due to Royal Mail strikes.”

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Posted 1 year ago

“Super service many thanks”

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Posted 1 year ago

“Leather counter holder fell out and the wood finish was chipped in two places. Very disappointing will be asking for a refund.”

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Posted 1 year ago

“Always very pleased with my purchases, beautifully presented x”

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Posted 1 year ago

“The item I purchased is exceptional. Everything from the box, the inner packaging and the items themselves are truly amazing. Customer Service also deserve a 10 out of 10. I would highly recommend Farrar & Tanner for that extra special gift due to the top quality”

Helpful Report

Posted 1 year ago

“Well-packaged products with good sized handles particularly good for people with hand grip difficulties.”

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Posted 1 year ago

“I was extremely happy with the service I received from Farrar and Tanner, my order was received within 3 days despite all the strikes currently going on.”

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Posted 1 year ago

“The strain or due that was put on the wood was not even and as soon as it was taken out of the box the brass inscription feel off, also the lining on the kids is loose I was disappointed as it was a Christmas present for my son.”

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Posted 1 year ago

“Fantastic product, real value for money and great service, thank you”

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Posted 1 year ago

“Excellent shopping experience”

Helpful Report

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,179 reviews