Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,391 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,391 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

489

Anonymous

Anonymous // 01/01/2019

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“Always good quality & quick delivery”

Helpful Report

Posted 10 months ago

“Absolutely stunning glasses, very heavy, and good quailty...making a lovely wedding present. Was slightly put out that the prices don't include the tax.”

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Posted 10 months ago

“So glad we bought from Farrar & Tanner. We have had prompt delivery and class products and the service was courteous and pleasing especially the follow up calls from Jacqueline in the service section.”

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Posted 10 months ago

“Excellent fast service. Glasses beautiful for a Ruby wedding present. Thoroughly recommend the company.”

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Posted 10 months ago

“Good product and prompt delivery”

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Posted 10 months ago

“Glasses for a Ruby wedding. Very quick delivery, well packed, no problems. Would use again”

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Posted 10 months ago

“Great quality product, great communication, great value for money. Will definately buy from you again. Thank you.”

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Posted 10 months ago

“Great service, real quality products, and very fast delivery, will definitely use again!”

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Posted 10 months ago

“Hi, Sorry for delay, but just git back to aUSTRASLIA. Your work on my order excelent, and my cousib & wifr loved the glases, thank you Peter FINCH”

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Posted 11 months ago

“Bought a gift for my son after he got a promotion at work. He was really pleased with it. Beautiful engraving on box. Quick and efficient postage. Would definitely recommend.”

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Posted 11 months ago

“A good place to look for good quality not-cheap gifts. I bought a excellent French top-of-the range Laguile sommelier corkscrew for a fair price. Shipment was quick and easy.”

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Posted 11 months ago

“Item was perfect for my requirements..”

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Posted 11 months ago

“Very pleased!”

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Posted 11 months ago

“Really nice watch, very smart. My son loved it. Thanks, a nice little gift.”

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Posted 11 months ago

“Ordered a brown leather wash bag, for my son. Very happy with my purchase. I would recommend this company.”

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Posted 11 months ago

“What a difference to my old secateurs! Zoomed through the pruning in half the time. Good to know they’re British made I understand and endorsed by RHS. Spare blade and spring too. And they fitted through my letterbox, well wrapped and delivered by Royal Mail. What’s not to like?”

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Posted 11 months ago

“Gorgeous bag which I am delighted with. I paid for speedy delivery which didn’t happen but that’s down to Royal Mail. Would definitely buy from here again.”

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Posted 11 months ago

“Not as expected, your advertised Oak turns out to be mdf and the cheap hinges and catches do not fold away when playing and are a constant hazard to clothing. Will advise my peers to avoid your company like a plague. Jeff P.”

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Posted 11 months ago

Good afternoon, I'm sorry to hear of your disappointment. I cannot see any correspondence from yourself regarding any issues with the order, have you contacted us regarding this? The board you purchased is described as 'printed' in the first line of the description so I apologise if you missed that. We do like to make it clear whether the boards are printed or inlaid with real wood so it will always be described as appropriate in the description. The clasps should close as normal and the hinges should not be an issue so I'm very sorry about this - please do return that to us and we can either issue a full refund or get a replacement sorted for you. Best wishes, Stacey

Posted 11 months ago

“I bought 2 pewter whiskey tumblers with the stag on absolutely beautiful for my husbands 60th they came in a prestation box ,would highly recommend beautiful what more can I say A Big Thankyou”

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Posted 11 months ago

“I am pleased with the gift I ordered from F&T. It arrived very quickly and looks really nice.”

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Posted 11 months ago

Farrar & Tanner is rated 4.8 based on 6,391 reviews