Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,185 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My secateurs arrived on time, and well packaged. You even get a spare blade, and spring. The hand grip is well designed, to enable a firm grip for the thicker stems. A very good product, indeed. I would recommend FARRAR AND TANNER to anyone. I for one will be using them again.”

Helpful Report

Posted 2 years ago

“The copper watering can and mister turned up on time and is of a high quality and they look great.”

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Posted 2 years ago

“I am sorry to say we are not happy with the packaging at all.It was an anniversary gift to a couple on their special day and the paper and cotton which was wrapped on the champagne flutes is of very low quality and is torn . The champagne flutes were full of finger prints and this was not expected at all from a brand like yours.We had to wrap them in new covers and clean the flutes before gift wrapping.Overall very poor service for the amount we paid for as my next day delivery(which was reversed to my account) was also cancelled and the parcel arrived right on the day of party.I’m attaching the pics for reference.Wouldn’t recommend this as the service is not worth the amount we pay for”

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Posted 2 years ago

“Beautiful engraved wine box. Made a gorgeous engagement present, just added the champagne! 🍾”

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Posted 2 years ago

“Excellent product & fantastic service”

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Posted 2 years ago

“Great product. Good price and a fast delivery.”

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Posted 2 years ago

“Delighted with the black leather zip up document holder. Is lovely leather, well crafted and the personalisation is discreet and elegant. I am very proud to be giving this as a gift, is impressive.”

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Posted 2 years ago

“Package really poor - looked as though it had been used before!! Not good quality looking product!!”

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Posted 2 years ago

“Excellent products! Super fast delivery too. Well done! Great products”

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Posted 2 years ago

“Purchased the Tramontina steak knives and had them engraved. They arrived promptly and the product was great. They were for a gift and the recipient was thrilled.”

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Posted 2 years ago

“Bought a gift for my brother in law. I contacted the sales team who couldn’t have been more helpful. Would definitely recommend”

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Posted 2 years ago

“A total blessing, having your service. Easy, punctual and great. Products are also, top of the range. A high 5 from me 👍! Cheers Katarina and merry Christmas 🎅”

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Posted 2 years ago

“Very happy with the product the price and the service”

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Posted 2 years ago

“I found exactly what I was looking for and delivery was so quick, especially as it was engraved and personalised.”

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Posted 2 years ago

“This is Christmas gift for son in law, I’m sure he will be pleased with it Delivery was fairly prompt and the set is in a lovely presentation box, which I was very pleased with. Makes it look much more expensive than it actually was”

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Posted 2 years ago

“Excellent service. Engraving is just as the website predicted and very speedy delivery. Thank you, we will definitely be returning customers in the future.”

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Posted 2 years ago

“Classy and different garden tools, great service. Very quick response sponse to try to resolve an error on my part. Definitely use again.”

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Posted 2 years ago

“It is easy to do business with Farrar & Tanner, you see what you want to order, order it, and it gets delivered. The quality is excellent.”

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Posted 2 years ago

“What a fantastic glass this made for a colleague on his retirement well made and looks great well happy”

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Posted 2 years ago

“An excellent product that caught my eye in Farrar & Tanner's paper brochure - good to see that the original forms of advertising still work a treat! The product matches the promise.”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,185 reviews