Farrar & Tanner Reviews

4.8 Rating 6,392 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

489

Anonymous

Anonymous // 01/01/2019

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“Simply stunning. So so pleased with the compass and engraving. This is a gift for my husband and I know he is really going to be super pleased. I would highly recommend”

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Posted 1 year ago

“I am not a fan of internet shopping - I miss being able to view the quality of a product on the hight street, However the wallet that I bought from Farrar and Tanner as a gift was of excellent quality and exactly as described. I can definitely recommend.”

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Posted 1 year ago

“Excellent service from start to finish, very pleased with my French Fleur water jug as I'm sure the recipient will be. Highly recommend the service and product, thank you !”

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Posted 1 year ago

“Great service, item delivered on time, as described and very happy. Would use this company again.”

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Posted 1 year ago

“Driving gloves are vey nard to find but we fownd these gloves they are brilleant good fit”

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Posted 1 year ago

“First time order really pleased with order it come as i expected,as well package was very secure and no damage. Definitely recommended customer services as well friendly and helpful. Thank you very much. 🤩”

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Posted 1 year ago

“Ordered some leather Dent gloves and delivered in speedy manner.”

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Posted 1 year ago

“A good quality small wallet. Arrived on time and placed in a nice box which is ideal as it's a birthday present.”

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Posted 1 year ago

“There was a fault in the etching on the glass. I contacted Customer Services, returned the glass and received a personalised replacement the next morning - in time for the birthday celebration that day. The recipient was delighted with her present. I don’t think you could ask for more in terms of ensuring customer satisfaction, I would happily order again from this company.”

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Posted 1 year ago

“I thought this was excellent service. It was prompt and efficient. But when I made a mistake, they sorted it.”

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Posted 1 year ago

“It appeared to be what I was looking for but it was not for me. I am unable to comment, sorry. Christine”

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Posted 1 year ago

“Excellent product and great customer service. I added a personal touch as it was a gift .”

Farrar & Tanner 5 star review on 23rd January 2024

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Posted 1 year ago

“Lovely leather bag arrived much sooner than expected in a sturdy box. Exactly as described\pictured on website. I doubt any airline would view it as hand luggage due to size and I've actually packed for 4 days in it already. Only slight reservation is the base leather is so soft the brass stud feet may only work if bag full. Scuff pattern will no doubt appear in time.”

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Posted 1 year ago

“Bought to give as a wedding gift. Quality of engraving and box were perfect and delivery was speedy too. Would use again .”

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Posted 1 year ago

“Order special gift box with note on box come really nice and look fabulous thank you so much . Really pleased with order 🤩”

Farrar & Tanner 5 star review on 21st January 2024

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Posted 1 year ago

“More than happy with my purchase, and a great service, cheers, David.”

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Posted 1 year ago

“I ordered a hat and scarf, with the onset of freezing temperatures! Purchasing was quick and easy, the products I chose were of a good price and delivery was very quick. Additionally, I was kept updated with about the status of my order throughout. I will definitely shop at Farrar & Tanner again.”

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Posted 1 year ago

“Ordering on line was simple, order delivered as expected, with great tracking. The personalized wine box is spot on, thank you!”

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Posted 1 year ago

“Elegant box. Received well packaged perfect condition love it so glad I saw this. Would recommend absolutely. Well done Farrar & Tanner.”

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Posted 1 year ago

“Well made and presented wash bag. With plenty of individual compartments.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,392 reviews