Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,185 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Required an ‘oyster’ knife for work, Farrar & Tanner had a competitive price, discount for first purchase and thought while it was offered and throngs can go missing in a professional kitchen, I’d opt for the engraving. Service was superior, delivery was lightning fast and signed for, the knife is exceptional and the engraving faultless. I’d highly recommend this company, consummate professionals 👨‍🍳 👌”

Helpful Report

Posted 2 years ago

“I bought a pair of Dents leather driving gloves for my brother for his 70th birthday from Farrar & Tanner. I was really pleased with their service and ease of ordering and I received them before the stated date which was really good. The gloves were exactly as advertised and shown in the illustration. Beautiful soft leather and really soft inside, beautiful quality, they really looked the part. Needless to say my brother was really pleased with them. Thank you Farrar & Tanner, I would definitely deal with you again.”

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Posted 2 years ago

“Excellent service , very helpful and quick with ordee”

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Posted 2 years ago

“This product was bought as a present and due to various constraints, I still have not given it to my nephew & his wife, so I can't pass on their thoughts on the product.”

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Posted 2 years ago

“Problem with order swiftly and very efficiently dealt with. Helpful, excellent customer service.”

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Posted 2 years ago

“I bought the short perennial spade for my Mum, though I secretly wanted one for myself. It is a sturdy, traditionally made tool that suggests many years of service, with all wooden T-bar handle (dowel jointed) and heavy forged steel single-piece spade head -very impressive. She loves it and I can see why. F&T delivery was very quick and packaging was almost entirely in bio-degradable heavy brown paper, even down to a form of concertinered paper 'bubble-wrap' I've not seen before. Almost too good to compost!”

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Posted 2 years ago

“Very Pleased with purchase”

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Posted 2 years ago

“Good watch, good price, fast delivery, many thanks”

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Posted 2 years ago

“The change and engraving of the gift box was very nice, however, I did have to screw the clasp back on as one screww had come out and the other was loose. They offered for me to return the item but I didn't have time as it was a gift.”

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Posted 2 years ago

“Great product (Two Stag Whiskey Glasses) fast efficient order system - good order / delivery communication from start to finish”

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Posted 2 years ago

“First time using this company and I was very pleased. Items were as described, arrived quickly and were very well packed. Would definitely use again.”

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Posted 2 years ago

“The board that arrived was beautiful and the delivery to NI went smoothly, though you can't use the fastest delivery service to NI (trying to caused the payment page to hang for an unknown reason until I read the terms of delivery and tried the payment page again using a different delivery option). I ordered the large board of 55mm squares as I have an isle of Lewis chess set and the king is 48mm wide. When the board arrived I was surprised the King just fitted. Turns out the board squares are only 50mm and not the advertised 55mm squares. It was a typo mistake on the website after I enquired if I had been sent the right board or not. So between an unclear payment error and misadvertised board size it wasn't exactly a perfect service but the board arrived in perfect condition, is beautiful and good value for money. I was offered chance to return the board but I like it and can accept the Kings cosy fit in the 50mm squares. I would be happy to recommend people use this company and I would have no problem ordering from them again.”

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Posted 2 years ago

“Incredibly fast service, great product which being able to personalise was lovely. Lots of clear communications so I could keep track of my order. Highly recommend 👍”

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Posted 2 years ago

“Fantastic service, fast delivery and great quality. Very impressed and would definitely shop here again!”

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Posted 2 years ago

“Excellent service professional ordering site prompt delivery Highly recommend”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“Purchased set of Kitchen knives which arrived well packaged and promptly. Have used these every day since receiving them and the quality and balance are just right for me (Sabatier Edgekeeper) the added bonus is they sharpen themselves every time you remove them from the block. My experience in purchasing from Farrar and Tanner has been very positive, ordering through the website is easy and the product description is accurate. Excellent company and service.”

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Posted 2 years ago

“Excellent prompt service and very pleased with the set of glasses. They are beautifully presented in individual soft bags inside a gift box.”

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Posted 2 years ago

“Absolutely thrilled with the magnitic knife rack. We are using the self adhesive strip and it holds the rack firm.”

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Posted 2 years ago

“Excellent product and service, thank you”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,185 reviews