Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,406 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product - bought sabatier knife block as a gift for my daughter’s birthday. Engraved beautifully and she loves love loves them ! Arrived promptly a couple of days after ordering online. Thanks 🙏🏽”

Helpful Report

Posted 2 years ago

“A really helpful and charming girl when I telephoned to correct a mistake i had made ordereding on line. The product was great too.”

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Posted 2 years ago

“Unfortunately, there was a bit of a mess-up over my order, & I somehow managed to tick the billing address the same as the delivery address - it was a gift for my nephew. To cut a long story short, the person I spoke to in Customer Service was more than helpful, offering to send out a new order to be received the following day! Luckily this turned out not to be necessary. My nephew was delighted with his gift & I will use this company again for original gifts!”

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Posted 2 years ago

“Great product, beautiful engraving, on time delivery”

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Posted 2 years ago

“Most amazing service, dispatched and delivered to Australia within 4 days with express courier post. Will definitely recommend to others and shop here again. Thankyou again.”

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Posted 2 years ago

“My order arrived very quickly and glasses beautifully engraved . Lovely quality .”

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Posted 2 years ago

“Had a problem, the lady on the phone was helpful and absolutely lovely. Problem solved in a minute. Thanks to the team.”

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Posted 2 years ago

“Very helpful and great product thanks”

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Posted 2 years ago

“Quick delivery and good quality leather knife roll. Personalised - so a perfect gift.”

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Posted 2 years ago

“very good to deal with. good website,easy to use,good choice. package arrived on time.”

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Posted 2 years ago

“Great products and very quick delivery for my order. The wine bucket a gift which I am sure will be appreciated.”

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Posted 2 years ago

“No. 8 VRN Carbone Knife Gift Box was bought as a gift and the recipient was overjoyed with his forging knife and particularly the etching. Thanks for your great service”

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Posted 2 years ago

“received the whisky glasses. Just what I wanted. Great weight with a feeling of gravitas ! brilliant presentation within the box - many thanks”

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Posted 2 years ago

“Excellent products plus excellent , swift service. I will most certainly use them again .”

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Posted 2 years ago

“When I didn't receive the initial order confirmation by email I thought I was about to have an ordering nightmare, and I was completely wrong. I emailed customer service and they got back to me with full details almost immediately, providing shipping information and an estimated arrival, and then my order arrived ahead of time. Hugely impressed with the service and the product is great too. Would recommend.”

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Posted 2 years ago

“Really happy with this item, a gift for my son on his wedding day. He loved it and wore it on the big day. Very well presented and arrived the next day, as promised.”

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Posted 2 years ago

“Wow! The quality is amazing, the wood handle is beautiful the blade quality is outstanding and the engraving on the handle was perfect 🥰”

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Posted 2 years ago

“Great customer service, delivery, packaging and product!”

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Posted 2 years ago

“Very good service, quick and the engraved glass was very well received; thank you!”

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Posted 2 years ago

“The belts that I ordered as gifts were very well received thank you!”

Helpful Report

Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,406 reviews