Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,382 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

489

Anonymous

Anonymous // 01/01/2019

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“Excellent extremely fast an efficient service Thank you”

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(Cheltenham) - Posted 2 weeks ago

“Beautiful chess set, ordered for our sons 18th birthday. Very impressed with the quality. Fast delivery and packed really well. My son is going to love this!”

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Posted 2 weeks ago

“Coference pad folder - leather. Ordering this to look as pro in my upcoming management level Job interview. It looks great and I'm sure it will convince the audience. Only development idea is to make left sheet pocket bit more spacy that I can put some A4 doc's more in.”

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(Cheltenham) - Posted 2 weeks ago

“No problems encountered. Excellent products and service. Easy to order online.”

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Posted 2 weeks ago

“Excellent service very quick delivery, bought a mantel clock Love it”

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(Cheltenham) - Posted 2 weeks ago

“Ordered a Premier Collection Taylors Eye Witness knife which arrived on time but with very slight damage to the presentation box. I explained the situation and it was quickly remedied with a replacement box being dispatched and recieved with a couple of days. Would definitely order again”

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(Cheltenham) - Posted 3 weeks ago

“Fastest service I’ve ever received- I ordered my son a chess set unfortunately I realised about 3 hours later I’d ordered the wrong set, by this time my order had already been dispatched ( including personalised plaque). I rang and spoke to Sofia whose customer service was incredible ( good old fashioned service that is sadly missing in most places nowadays). Correct order was placed - refund for incorrect set sorted. Sofia was so helpful and so friendly. The correct chess set arrived beautifully carefully packed and so quick. My son was delighted with this Persian brass chess set - it really is lovely. I cannot thank Sofia enough for all her help and excellent service from Farrar & Tanner. I cannot recommend them enough.”

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Posted 3 weeks ago

“Easy ordering, speedy order process, no problem pick up”

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(Cheltenham) - Posted 3 weeks ago

Hi Ulrike, Thank you for your wonderful review! We're delighted to hear that you found the ordering process easy and our service efficient. Best regards, Jamie Farrar & Tanner Customer Service

Posted 3 weeks ago

“Nice present for someone interested in geography. Good quality”

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(Cheltenham) - Posted 3 weeks ago

Hi Coca, Thank you for your wonderful review! Best regards, Jamie Farrar & Tanner Customer Service

Posted 3 weeks ago

“bought an engraved christening set - was beautiful and delivered very promptly”

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Posted 3 weeks ago

Hi Ben, Thank you for your fantastic review! We're thrilled to hear that you loved the engraved christening set and that it arrived promptly. Best regards, Jamie Farrar & Tanner Customer Service

Posted 3 weeks ago

“Beautiful belt and adore the personalisation. However was extremely disappointed at the positioning of it. I wasn’t given the option to select placing of this. Unfortunately it has been done on the outside of the belt. Resulting that my husband won’t wear it because of this. Really thought it would be on the inside.”

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Posted 3 weeks ago

“Quality product at a great price . Easy ordering process.”

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Posted 4 weeks ago

“Very good service.would recommend this company. LB”

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