Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,401 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

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“The jewellery box was beautiful crafted and pleased in every aspect, highly recommend”

Helpful Report

Posted 2 years ago

“Excellent product ideal gift for the person that bought it for. Fast service will buy from them again”

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Posted 2 years ago

“Falsely represented product. Claimed that "The box opens to a luxurious velvet tray interior...", when, in fact, it was a cheap plastic liner. And it doesn't even go all the way to the edge, so the unstained interior wood is visible. And the foam liner for the top of the case isn't even cut straight. I made the purchase based on the description of the product being luxurious, and it is anything but that.”

Helpful Report

Posted 2 years ago

Hi Chris, thank you for your review and highlighting this for us, it is a moulded tray inside the box which is flocked for that nice feel to it, it does need to be moulded to retain the chips in place as they are quite weighty. We'd actually used the manufacturer's description but we will now update this. I'll also contact you directly with regard to the foam liner and interior, these are usually so well made that perhaps there's been a problem with your particular set. Thank you, Jude Customer Service

Posted 2 years ago

“Beautiful quality gifts, lovely engraving, Service was above and beyond…. Ordered and received in 3 days. Second time I’ve shopped here….will shop here again for the next special occasion.”

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Posted 2 years ago

“Beautiful product will make a beautiful Christmas gift”

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Posted 2 years ago

“Easy to use website a great quality box that was lined & arrived quickly & it was well packed very happy with my purchase & will use this company again & recommend to family & friends”

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Posted 2 years ago

“Great product quality value”

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Posted 2 years ago

“Excellent choice of gifts, great quality, speedy delivery what more needs to be said”

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Posted 2 years ago

“Quality goods prompt service happy with purchase”

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Posted 2 years ago

“Ordered a Crafted Vintage Cognac Leather Apron as a birthday present. Fantastic quality, beautifully made.”

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Posted 2 years ago

“very good service”

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Posted 2 years ago

“All processes easy to use and efficient. Goods ordered were received earlier than expected and were packed really well, arriving in excellent condition. Would use company again without hesitation.”

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Posted 2 years ago

“I’ve used Farrar & Tanner previously for gifts. The quality of the products is excellent. I would highly recommend.”

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Posted 2 years ago

“It was perfect.”

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Posted 2 years ago

“I’m a returning customer to Farrar and Tanner because of the lovely high-quality finish they give to each one of their products, which are always beautifully presented, quickly and safely delivered, and very long lasting. Each item I have purchased has been exactly as expected and always made to impeccable standards, whilst recipients of gifts are always impressed, chuffed, and very grateful, simply because the appearance is as perfect as the use, and you cannot doubt the quality. I cannot recommend them enough and will be using them many times in the future!”

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Posted 2 years ago

“Great Whiskey glass it seems that quite a few of those who have seen it are considering buying something for themselves of for someone else for Christmas. As for my opinion? High quality product as well as a fantastic customer service experience.”

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Posted 2 years ago

“Amazing service and quality of product.”

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Posted 2 years ago

“Bought this as a present and he loved it thank you”

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Posted 2 years ago

“Very quick service. Very happy”

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Posted 2 years ago

“Have bought as gift for my husband for Xmas. Prompt delivery and very well packaged, but glad I checked product before wrapping. I was disappointed to find the cover with what looked liked wash smear marks all over it, I had to give it a polish. Also the personalisation I thought would be done in gold lettering, not so, it was printed into the leather instead.”

Helpful Report

Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,401 reviews