Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,403 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a problem with the engraving on my order but it was put weight immediately with true professionalism”

Helpful Report

Posted 2 years ago

“Lovely purse, as described. I may struggle with the central zip but that is because of my hand arthritis. I want to get by with a smaller purse and thus is it. Lovely lining.”

Helpful Report

Posted 2 years ago

“Excellent service with speedy delivery and quality goods, will not hesitate to purchase in future”

Helpful Report

Posted 2 years ago

“It is a gift, not yet given. It is very nice as expected.”

Helpful Report

Posted 2 years ago

“Beautiful piece, super fast delivery and received well packaged. Excellent value for money.”

Helpful Report

Posted 2 years ago

“Excellent, the added sharpener is a bonus Have always had sabatier knives because of their quality Very good service from Farrar & Tanner”

Helpful Report

Posted 2 years ago

“Lovely set of ruby champagne flutes, perfect 40th wedding anniversary gift for my in-laws with some pink fizz! The engraving adds a special touch for the occasion and delivery was quick and faultless. Thank you”

Helpful Report

Posted 2 years ago

“First time of ordering from Farrar & Tanner and their service was excellent. From ordering on their website to receiving my order it was only a few days. Well packaged and the item was engraved as I had asked. Excellent service and would recommend and use again.”

Helpful Report

Posted 2 years ago

“Happy with the customer service and delivery arrived when expected”

Helpful Report

Posted 2 years ago

“The product looks great and arrived on time and is well packaged.”

Helpful Report

Posted 2 years ago

“excellent service, order arrives exactly when expected Cufflinks were of the highest quality, they were for my sons 30th birthday and he absolutely loved them.”

Farrar & Tanner 5 star review on 8th September 2022

Helpful Report

Posted 2 years ago

“Product arrived after a few days and im more than pleased with my purchase. Thank you”

Helpful Report

Posted 2 years ago

“Fantastic service at F&T, I ordered an engraved Leatherman knife for my Dad for his birthday and he loved it. Great service, good product and timely delivery…thank you”

Helpful Report

Posted 2 years ago

“I bought a Gerber Truss & Wallet set as a gift for my husband. I even added the engraving on the knife part, and was honestly pleasantly surprised with the quality of the engraving and the multitool itself. The price was very reasonable and the shipping was very fast, it even came a day sooner than it was supposed to. All in all, extremly pleased with the service and the product.”

Helpful Report

Posted 2 years ago

“Beautifully crafted carving set with engraving. Arrived very promptly as well. Excellent service and product”

Helpful Report

Posted 2 years ago

“Quality products that can be personalised to make the item special”

Helpful Report

Posted 2 years ago

“An issue arose with the courier. I called F&F and a replacement item was dispatched straight away. Excellent service. Thank you. I cannot say the same for Royal Mail.”

Helpful Report

Posted 2 years ago

“Good solid product received. As described and within advertised timescale. I would highly recommend this company.”

Helpful Report

Posted 2 years ago

“Prompt efficient service appreciated by the recipient.”

Helpful Report

Posted 2 years ago

“Excellent and fast service”

Helpful Report

Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,403 reviews