Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,337 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 13th January 2025

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very prompt trouble free delivery. Knife looks lovely quality.”

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Posted 1 year ago

“Purchased two items from Farrar and tanner, order dispatched and arrived within two days. Excellent service, many thanks.”

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Posted 1 year ago

“I've bought a few gifts from Farrar and Tanner and they always arrive quickly and well packaged. Good choice of items to choose from at sensible prices.”

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Posted 1 year ago

“Excellent experience . Nice ingraved box with a next day delivery. Would definitely buy again”

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Posted 1 year ago

“We purchased a small hip flask as a gift for our Son, the whole process online was quick and easy. The item arrived within a day or so engraved as requested, perfect! We are very pleased with the service and the product, let’s just hope he likes it too!”

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Posted 1 year ago

“Placed an order with 1-3 express delivery for a birthday. No communication and no item. Disappointed”

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Posted 1 year ago

Hi Mary, Thank you for your review, I do apologies, it appears as though there has been a dispatch error with your order. Your order will be dispatched today and I have upgraded the shipping to next day delivery for tomorrow. My apologies once again. Kind Regards, Jamie Farrar and Tanner

Posted 1 year ago

“Excellent product. Arrived quickly. Thank you.”

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Posted 1 year ago

“Delighted with item & excellent service”

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Posted 1 year ago

“Could not be happier, with the product and the service. Quicker delivery than stated and lots of updates to let you know when you will receive your purchase. Product is beautiful and exactly as described and customised. Very happy overall.”

Farrar & Tanner 5 star review on 14th December 2023

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Posted 1 year ago

“Still waiting delivery”

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Posted 1 year ago

Hi David, Thank you for your review, I'm sorry to hear you haven't received your order. I'd love to look into this for you. Please can you email me with your order number. My email address is Jamie@outdoor365.co.uk. Kind Regards, Jamie Farrar&Tanner

Posted 1 year ago

“A very good shopping experience with this firm Thank you”

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Posted 1 year ago

“Fabulous washbag, speedy service. Great value.”

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Posted 1 year ago

“Bought these etched glasses for my niece’s birthday and she loved them. Really nice quality set out in presentation box. First time purchased anything from this company and very satisfied.”

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Posted 1 year ago

“Found this firm when looking for a personalised gift. Found a great selection of items at value for money prices. Ordering was straightforward and quick. No issues. Item was delivered as per their terms and I am really pleased with the quality and the personal touch. Thank you for good customer service.”

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Posted 1 year ago

“Really lovely quality paper knife.”

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Posted 1 year ago

“Absolutely a beautiful Globe superbly finished ..will make a wonderful gift”

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Posted 1 year ago

“Very pleased with the service , no delay in processing my order and the quality of my goods was faultless. Very happy to recommend Farrar and Tanner .”

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Posted 1 year ago

“Excellent customer service, would highly recommend.”

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Posted 1 year ago

“Quality was not as expected”

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Posted 1 year ago

“excellent website detail and good value prices. Knife block was shipped quickly, arrived well packaged and the product looks great.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,337 reviews