Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,359 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,359 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th January 2025

Charles

Farrar & Tanner 5 star review on 15th January 2025

Steven

Farrar & Tanner 5 star review on 13th January 2025

Wayne

485

Anonymous

Anonymous // 01/01/2019

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“excellent response on request for replacement packaging due to water damage in post, your fast action and no quible was timely indeed, the items were a gift and I was still able to present them in time. thanks to all concerned in this matter”

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Posted 1 year ago

“Good quality product (cufflinks) great service value for money”

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Posted 1 year ago

“The bottle of wine was received in an excellent presentation box with personal message engraved. It was for a present so very pleased with the whole experience”

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Posted 1 year ago

“Really pleased. I realised after I purchased online that I had made several errors, including delivery address!! So I called and they were incredibly helpful and immediately corrected my mistake and the item was delivered the next day.”

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Posted 1 year ago

“Fast delivery and excellent service. Product good quality. The engraving was just right.”

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Posted 1 year ago

“These were a gift and they were very well received. When they arrived, I was very pleased with the quality.”

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Posted 1 year ago

“Well worth money, didn't take long to arrive Will definitely use again”

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Posted 1 year ago

“Well I lost my pocket knife and I went searching for a replacement I looked at a lot of knives as I love my pocket knife I a buck 2 blade knife with ferrari and tanner its a beautiful knife and the service was first class they even printed my name on it I would strongly recommend this company Regards Gerrard”

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Posted 1 year ago

“Good service, very professional.”

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Posted 1 year ago

“Fabulous! Customer service is excellent. Sue wee t above & beyond to find what we were looking for. Speedy delivery and item packed perfectly for overseas transit. Thank you for being so epic!”

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Posted 1 year ago

“I purchased a stunning backgammon set as a birthday present. Wonderful selection of goods.Will take care of all my special present needs in future. I visited shop,staff were great”

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Posted 1 year ago

“Great product. Bought ours about 2 years ago and have just bought another pair for a friend. Would definitely reccomend.”

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Posted 1 year ago

“Very well made product. Absolutely first class quality.”

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Posted 1 year ago

“This glass was a birthday gift for a friend. He loved it and so did we”

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Posted 1 year ago

“Very happy with your business from when I ordered my box whiskey to the delivery to the door will shop here again. My brother told me about your business very happy .”

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Posted 1 year ago

“Very nice merchandise”

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Posted 1 year ago

“Perfect product.”

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Posted 1 year ago

“Delivered on time amazing backgammon board set. I purchased the dal negro. 👌🏽”

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Posted 1 year ago

“When the pen I ordered with next day delivery was not delivered I contacted DPD who were not helpful. I contacted Farrar & Tanner. After a call from Sue to DPD my pen arrived the next morning.”

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Posted 1 year ago

“Just bought a pocket watch and had it engraved. We made a mistake with the inscription. Phoned the company spoke witha very friendly lady who sorted it out. Received the watch the following day. Surpassed all our expectations. Looks great, can't wait to wear it. Highly recommend this company, good prices, quality product and workmanship. Thank-you for a fantastic birthday present”

Helpful Report

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,359 reviews