Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,168 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,168 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my purchase - a gift for a very keen gardener.”

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Posted 1 month ago

“GREAT PRODUCTS AND SERVICE..OUTSTANDING CUSTOMER SUPPORT..BUY WITH TOTAL CONFIDENCE .”

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Posted 1 month ago

“Excellent gift was really pleased with it, very speedy delivery”

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(Cheltenham) - Posted 1 month ago

“Still no sign of the delivery, sent multiple emails but no response for 3 days. Disappointing given I paid for next day delivery 10 days ago. Only postage has been refunded”

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(Cheltenham) - Posted 1 month ago

“Beautiful item and the plaque was perfect. A leaving gift for a colleague. Was very happy! Good service, good delivery. No dramas at all.”

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Posted 1 month ago

“Item bought as a gift. Looks great. Really happy with speed of delivery.”

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(Cheltenham) - Posted 1 month ago

“Excellent service, and super speedy delivery! I made a mistake on a size, and even though it had bespoke lettering in side, they were able to offer me an exchange of product. Highly recommend and will defintiely use again!”

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Posted 1 month ago

“The product was very good quality. Delivery was timely.”

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(Cheltenham) - Posted 1 month ago

“Beautiful quality childs cutlery set. Arrived promptly when ordered online”

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Posted 1 month ago

“Oke for mennn”

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(Cheltenham) - Posted 1 month ago

“Very pleased with my purchase. ordered with next day delivery, item arrived within expected time slot.”

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Posted 1 month ago

“Very good website and delivery equally as impressive. Jb”

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(Cheltenham) - Posted 1 month ago

“The quality of the product was first class, I am very happy!”

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(Cheltenham) - Posted 1 month ago

“Customer services were quick to reply when I had a query about a product. Delivery was quicker than expected and the item was great quality.”

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Posted 1 month ago

“Order came very quickly an the glass is beautiful, very happy.”

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Posted 1 month ago

“The penknife and engraving of the item I purchased were beautiful. However delivery wasn't so good or communication from the company. The parcel was soaking wet right through to the penknife. It was purchase as a birthday present for my husband and I had to throw the box/ tube away and find something else I could gift it in. I sent photos and an email using their own messaging system to the company but heard nothing back. Expensive gifts but poor customer service.”

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Posted 1 month ago

Hi Nicola, I'm so sorry for the trouble. I cannot find any emails from the email address on your order, was this sent from a different address? We can definitely find a solution for this if you could email us directly on customerservice@outdoor365.co.uk. My apologies again for the disappointment. Best wishes, Stacey

Posted 1 month ago

“Excellent chess for a gift, decorated very beautifully, I think a friend will be delighted”

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Posted 1 month ago

“I ordered he cufflinks as a present. They are very smart. Thanks for the propt delivery.”

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Posted 1 month ago

“Fast delivery, personalised box is stunning thank you”

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(Cheltenham) - Posted 1 month ago

“A beautiful razor, delivered quickly. Great company to deal with.”

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(Cheltenham) - Posted 1 month ago

Farrar & Tanner is rated 4.8 based on 6,168 reviews