Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,175 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent ! No problems . Delivered on time .”

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Posted 1 year ago

“Excellent service. Parcel arrived in record time. Thank you.”

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Posted 1 year ago

“It's a beautiful product, constructed really well and with a really high-quality feel to it. I get the impression it will last forever! O thing i would have preferred is that when all of the pockets are used it still folded and closed as it should. Outside of the wash bag component, the other areas seem to be an odd size for other toiletries one might wish to use it for. It's still a great piece and i'm glad i bought it, it could just do with a few minor tweaks to make it perfect.”

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Posted 1 year ago

“JUST SLATE DRINK SET, ARRIVED WITH IN THE 5 DAYS AS STATED AND COMPLETELY SHOWN IN THE BROCHURE VERY HAPPY WITH PRESENTATION”

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Posted 1 year ago

“Very happy with their products and service”

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Posted 1 year ago

“Prompt and efficient service. Thank you.”

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Posted 1 year ago

“.....ordered a leather bound stainless steel hip flask from Farrar & Tanner, arrived within two days and it was well packaged. The quality and craftsmanship of the product is second to none and today I'm ordering another for my Son in law. Thanks Farrar & Tanner.”

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Posted 1 year ago

“The product (a backgammon set) is exactly as advertised and what we wanted; it was fairly expensive but is very good quality. Ordering was easy, delivery fast and well organised. Happy to recommend F&T and product.”

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Posted 1 year ago

“Lovely little travel chess board, figures are slightly magnetised enable use while on the go, also means club fisted people will not not the pieces over during play. Opened up last night for son’s birthday and played on immediately”

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Posted 1 year ago

“So thrilled with my recent purchase of a marble chess set which was a gift for my partners 75th birthday .. excellent quality, speedy delivery and totally awesome .. would not hesitate to order again .. Thankyou very much”

Farrar & Tanner 5 star review on 26th July 2023

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Posted 1 year ago

“Absolutely fantastic customer service. My item arrived really quickly but unfortunately it was the wrong item. Within 48hrs of hours of contacting them, the replacement had arrived and the problem fixed. The wallet itself looks fantastic and very well packaged and presented- perfect for the gift. Would definitely but from here again.”

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Posted 1 year ago

“Very pleased with item. Delivery as promised. Will certainly use again.”

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Posted 1 year ago

“Brilliant service I had to buy a late gift and was panicking this company ensured my beautiful gift arrived on time will definitely be using them again”

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Posted 1 year ago

“Farrar & Tanner have an excellent customer service department. Attentive and helpful. Offered perfect alternative when item was out of stock. Delighted with quality of my purchase.”

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Posted 1 year ago

“Order was completed swiftly and arrived in good condition.”

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Posted 1 year ago

“Always good communication, prompt delivery and excellent quality goods.”

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Posted 1 year ago

“I bought a pocket watch for a graduation present. The quality was lovely and I very much appreciate the help I received from the team concerning the engraving. All communications were quick, my problems were solved immediately and delivery was a stress-free 2 days after I ordered late on Saturday afternoon. thank you so much”

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Posted 1 year ago

“I bought the secateurs for my son-in-law’s birthday. He loved them because they are extremely efficient and easy to use. So well done Farrar & Tanner if I ever need other tools I will certainly use this company.”

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Posted 1 year ago

“I am delighted with this new purchase. It is robust and comes exactly as described. I'm a big lad and I was fearful that it might not be man enough for the job, but I am very pleased with it. Thank you”

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Posted 1 year ago

“Exceptional service. Slight hitch with a wooden wine box as a special birthday gift.Spoke to one of your staff, who put the whole matter right in minute’s.This was around 1530 Friday . New wine box arrived next day same time . Absolutely spot on . Now that’s what I call looking after your customers., and recognising the benefit of customer retention. Thank you so much”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,175 reviews