Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,360 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th January 2025

Charles

Farrar & Tanner 5 star review on 15th January 2025

Steven

Farrar & Tanner 5 star review on 13th January 2025

Wayne

485

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service as I ordered over the phone. It was a wedding gift delivered promptly to the recipients in London which made it very easy for me as I live in Ireland. So thank you!”

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Posted 1 year ago

“Very happy with my purchase. The product arrived promptly and as expected.”

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Posted 1 year ago

“Superb quality belt. Great service and communication from the company. Recommend and would buy from again.”

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Posted 1 year ago

“Ordered an opinel knife with a personal engraving, came in a couple of days excellent service.”

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Posted 1 year ago

“Engraved Dartington tumbler, an ideal gift for the fisherman who has everything! Lovely quality and promptly received, thankyou.”

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Posted 1 year ago

“Tip class service”

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Posted 1 year ago

“Blue and white 22mm chequers ordered to replace the cheap wooden ones for my backgammon set, good quality, delivered on time, would recommend this product and Farrar & Tanner.”

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Posted 1 year ago

“Really nice unusual quality gifts, reasonably priced with great delivery. They will be my first port of call for this type of gift.”

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Posted 1 year ago

“It’s beautiful and very well made , pure leather I love it.”

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Posted 1 year ago

“Excellent service. I bought a shooting seat as a Fathers Day gift. It arrived in a timely fashion and was exactly as ordered. My Father was delighed with it.”

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Posted 1 year ago

“This is quickest online purchase I have ever received. Ordered Sunday night, received Monday. I purchased a Sabatier Trompette Five Piece Knife Block Set. Fantastic value for money and razor sharp. I would definitely use this firm again.”

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Posted 1 year ago

“The service received was excellent”

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Posted 1 year ago

“website easy to use. I ordered wine in a personalised box and it was really lovely when it arrived, and much better in reality.”

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Posted 1 year ago

“Excellent product, prompt delivery and good communication, highly recommended.”

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Posted 1 year ago

“Bought engraved silver cuff links which were delivered quickly and arrived in nice black presentation box. Happy with my purchase, thank you.”

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Posted 1 year ago

“Thanks for good service.”

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Posted 1 year ago

Hi James, Thank you for your review, I'm sorry to hear that you aren't happy with the Gardening pruner. We want you to be happy with your order and have emailed you directly to resolve this. Kind Regards, Jamie farrar&Tanner

Posted 1 year ago

“Fantastic service. Good product and delivered really quickly.”

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Posted 1 year ago

“Very good service, very happy with the items they have been bought”

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Posted 1 year ago

“Excellent quality and really fast delivery very happy with the service.”

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Posted 1 year ago

“All good overall but not clear understandable site - unable to find opposite text option ( left /right option ) also not clear extra text/costs .”

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Posted 1 year ago

Hi Robert, I'm so sorry for your disappointment. There is no left/right option on the site so I'm sorry if there was any confusion there. We have a flat fee for the engraving per product, there are no hidden or extra costs for more text; we would make that clear on the site if that were the case. In future if you'd like to add some extra text or have a query about the engraving we're always happy to help, so do give us a call or drop us an email. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,360 reviews