Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,185 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this necklace watch for my 97 year old mother in law as that was what she requested for Christmas. It was slightly smaller than expected but very nice and I hope she will be pleased with it. Arrived very quickly and in a nice box. Thank you.”

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Posted 2 years ago

“Bought gardening gloves - really high quality product for a very reasonable price. Delivery etc all on time, sensible packaging.”

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Posted 2 years ago

“Very happy with both the service and the product I received”

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Posted 2 years ago

“One of the most awful experiences that I have encountered with an online purchase and still unresolved as the company is not communicating with me.”

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Posted 2 years ago

“Absolutely love the garden knife and it was nice to get it engraved”

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Posted 2 years ago

“Great products, service, delivery and pleasant to deal with.”

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Posted 2 years ago

“Bought the personalised wine cooler as a present. I am really pleased with it. It looks amazing as well as keeping the wine cool. My brother in law uses it all the time and the personalisation just adds that little extra. Would highly recommend.”

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Posted 2 years ago

“Good service, nice people, very good products, a pleasure to deal with & good to deal with an independent company”

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Posted 2 years ago

“My first order from this company, first experience ordering from them has been good.”

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Posted 2 years ago

“As my previous orders Farrar & Tanner are A1 in all aspects. Not only was i delighted with all my items both classy & good quality to include the engraving's, I also had a lot of verbal contact with c/svs 'Stacey' due to my wifi failings. She was excellent in her continuous support. Packing & delivery smoother than any other. Many thanks.”

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Posted 2 years ago

“Wanted a present for my daughter's birthday that was a combination of 2 products. I couldn't find the second product on their website but really wanted to use their engraving service. So I emailed them with my predicament. They sorted it! within a few weeks, I was able to order both items online, with the engraving service. Dispatched promptly and arrived in plenty of time for the birthday. Great experience all around.”

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Posted 2 years ago

“A good quality knife and the engraving was well done. Husband really happy.”

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Posted 2 years ago

“I'm very satisfied with the purchase. It was delivered quickly just on time for a birthday present. I was very impressed with the item and it had a good impression on person it was given to.”

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Posted 2 years ago

“We were extremely impressed with the speed of service we received from you. The order was placed around 11 pm, acknowledged before 9 am the next morning and received 3 days later. Excellent !! Many thanks.”

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Posted 2 years ago

“Very very happy with the quality product (langdale hip flask ) I received today.. the recipient is going to love it. The product arrived very quickly and I am impressed with the whole experience. Such a beautiful gift to give, and the personal engraving adds to its expensive look. Will be using this company again. Looks much more expensive than it was.”

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Posted 2 years ago

“I ordered a hip flask from the website and there was problems with creating a account so I emailed and it instantly got fixed for me by the lady I was speaking with. The only minor thing was I was told I would get upgraded to free next day delivery as a apology but that never happened it stayed at 5 day standard delivery which I paid for”

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Posted 2 years ago

“Great company to deal with. Order was quickly delivered, extremely well packaged and description of the item was spot on. Many thanks for making it easy!”

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Posted 2 years ago

“Fantastic very easy order Fantastic quality and fast delivery, will definitely be buying again .”

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Posted 2 years ago

“Very, very pleased with the Backgammon Board I had ordered. The quality is lovely and I also added an engraving too which is a lovely touch! The postage and delivery was SO quick!! And communication with updates is brilliant. Really recommend shopping with Farrar & Tanner again as the service was so simple, informative and as mentioned before super quick.”

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Posted 2 years ago

“Product received on time, engraving perfect. Overall an excellent gift”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,185 reviews