Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,405 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service and a beautiful product Highly recommend!!!!”

Helpful Report

Posted 2 years ago

“Bought my father in law a phoenix hoe for Father’s Day, he had one for 30+ years and it finally broke. He was weeding his garden with it an hour after he received it and was very happy. He even said this one is better than the old one!”

Helpful Report

Posted 2 years ago

“Great! Very efficient, good quality products”

Helpful Report

Posted 2 years ago

“Excellent quality. Really liked the glasses”

Helpful Report

Posted 2 years ago

“Really pleased with these bench pads, they seem to be great quality and are nice and long. Arrived in good time too.”

Helpful Report

Posted 2 years ago

“I ordered two champagne flutes for a silver wedding anniversary present. Delivered promptly. One was broken. I had another pair delivered the next day and a slip to return the broken one. Very very good service and the Flutes are beautiful. Many thanks for your service.”

Helpful Report

Posted 2 years ago

“Lovely product and great quality - were really pleased with our new knife set and the block looks great in the kitchen”

Helpful Report

Posted 2 years ago

“This Board was a present for my Wife’s 60th birthday. She loves it, we love it and it’s a pleasure to play on. Beautifully finished and nice chunky coins.”

Helpful Report

Posted 2 years ago

“I ordered this wallet from Farrar & Tanner for a gift and was very pleased with wallet and the quality, also the speedy delivery. I paid for personalisation, which I was disappointed with as I considered the personalisation far too small. The gift was however well received.”

Helpful Report

Posted 2 years ago

“Ordered a pair of engraved knives and a backgammon set and only the knives arrived. Queried delivery on a Saturday afternoon and first thing on Sunday morning the backgammon set arrived. The service was incredible and all items arrived safely.”

Helpful Report

Posted 2 years ago

“I bought the wine decanter and it was absolutely beautiful! Ordering and the delivery was seamless. I would definitely buy from Farrah & Tanner again!”

Helpful Report

Posted 2 years ago

“Great service and quality. Will definitely use again.”

Helpful Report

Posted 2 years ago

“Excellent service. Delivery was pleasingly quick. Item was beautifully packaged and made a perfect gift”

Helpful Report

Posted 2 years ago

“Excellent service with very quick delivery”

Helpful Report

Posted 2 years ago

“I was very impressed with both my purchase and the excellent customer service I received from Farrar and Tanner. I will most certainly be visiting their store again for quality gifts, and would highly recommend them to everyone else.”

Helpful Report

Posted 2 years ago

“High quality premium item. Very impressed with the compass.”

Helpful Report

Posted 2 years ago

“Great product & excellent customer service”

Helpful Report

Posted 2 years ago

“Excellent service, good customer contact & a quality item. Very satisfied!”

Helpful Report

Posted 2 years ago

“The item I ordered was dispatched prompty and delivered on time well packaged. Item was as described and of good quality and value Decent service I would certainly be a repeat customer.”

Helpful Report

Posted 2 years ago

“Spot on delivery and an excellent product. Thank you”

Helpful Report

Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,405 reviews