Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,186 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely folder and of a good quality. Was bought as a present and went down very well!! Highly recommend.”

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Posted 3 years ago

“Easy process, fast delivery, great product, packed with care. I ordered shaving kit with engraving for my husband on Father’s Day.”

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Posted 3 years ago

“I ordered a glass tumbler with a copper trim around the base as present for my husband on our 22nd wedding anniversary. It arrived quickly, safely packaged and the glass itself is really lovely. Husband was impressed and has made it clear to the rest of the household it is ‘his’ tumbler. Considering order myself one now.”

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Posted 3 years ago

“I bought this personalised Ruby Port in a box for my husband on our Ruby wedding anniversary. I am absolutely delighted with it, looks lovely and they were so helpful when I was setting up my message for the box. Arrived very quickly and well packaged. Not given to my husband yet but I am sure he will enjoy the contents! Would definitely use them again for another special occasion gift.”

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Posted 3 years ago

“Absolutely delighted with both the quality of the product..cheese knives in a personalised wooden box, the ease of ordering and the speed of despatch and delivery. I wouldn’t hesitate to use this company again. Thank you.”

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Posted 3 years ago

“Very pleased with beautifully engraved glass for an Angler. It was bought as a birthday gift so he hasnt yet seen it. It was safely wrapped, so couldnt suffer any damage during posting. I would recommend Farrar & Tanner, for special gifts”

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Posted 3 years ago

“Thank you so much. My husband loved his pocket watch. Outstanding service 👏”

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Posted 3 years ago

“Good quality products and even better customer service.”

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Posted 3 years ago

“My husband loved his carving set! It is of really good quality and It arrived on time”

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Posted 3 years ago

“I was delighted with the gift I purchased for my daughters birthday. The gentleman who took my order was most helpful, the engraving of the glass and wooden case looked very nice and I received it all in a very short time. Will certainly order again when the occasion arises.”

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Posted 3 years ago

“Great Customer Service.Issue with delivery, called and another item sent out, no if no buts. Really impressed.”

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Posted 3 years ago

“Amazing quality product, great delivery times. Very pleased with my purchase!”

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Posted 3 years ago

“Beautiful chess set. Came well packaged and in about week.”

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Posted 3 years ago

“What a great champagne bath. We ordered wording inscribed and put fast delivery. It arrived the next day and was perfect. Many thanks.”

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Posted 3 years ago

“Hi Product was fine but I paid for next day delivery for a birthday present but it didn’t come on time. I notified and with a bit of communication it was resolved and the next day delivery charge was refunded. But the present was too late for the birthday and I had to post it on afterwards as t arrived too late for me to take with me on the birthday visit. This was disappointing and I felt I paid extra to guarantee this not happening. I was hoping to find a reliable company, I like your brand, for future dealings. We have recently set up a forest school in Staffordshire. Thanks”

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Posted 3 years ago

“Top quality and great service. Highly recommended Farrar & Tanner”

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Posted 3 years ago

“Very good quality heavy whisky glass , nicely engraved too.. Well worth the money and a great gift..”

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Posted 3 years ago

“Very quick delivery and excellent product, the Opinel knife”

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Posted 3 years ago

“My order got lost in the post. You customer service agent was fantastic! She sourced the tankard in your stores and promised me it would be up for delivery the next day. It was delivered on the day of my friends birthday, on time! I was very impressed and delighted! 10 out of 10!”

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Posted 3 years ago

“I have sadly only given 2 stars this is nothing to do with the actual make of the wallet TN the wallet itself is quite nice however when I was on the site online they referred to the writing as engraving as the two matching wallets one of which was a special gift for my disabled son and I had a matching wallet as well as these wallets for so important I phoned up and asked if they did embossing I was told yes I also said about the importance of the wallets and I needed to know the cost of having extra characters the company said they would get back to me once they'd found out they sent me an email asking for the specific wording layout and I gave a very clear return email giving the wording the layout But sadly while I received two nice wallets you will see in the photos below of what I was kind of expecting and a picture of the wallets I received The biggest thing that I made clear on the phone and in the email was I wanted the embossing to stand out nice and clear and that's what I was promised But it appears they have a different definition of nice and clear embossing My biggest mistake was not looking inside the presentation box before I gave it to my son because when it arrived he was pretty excited and he took it upstairs opened it up and then came back down to me me.and I said I thought you put my name on it I said on the front it say to my son love Dad all words to that effect my name is showed me the wallet so I open my box as well but it wasn't my disappointment that upsets me it was my son's he's had a lot of problems in his life if he's 24 unfortunately because of his disabilities he has a lot of problems one of them being how to control his money as his appointee t.i. control and look after his bank account but solely his learning to look after some of his own spending money and this was his first quality wallet from his dad I know it's a daft old tradition but it used to be a sign of a father showing manhood to his son by gifting him with his first proper nice leather wallet”

Farrar & Tanner 2 star review on 26th June 2021

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Posted 3 years ago

Farrar & Tanner is rated 4.8 based on 6,186 reviews