Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,401 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful staff who ensured that I got two gift items engraved and delivered in good time”

Helpful Report

Posted 1 year ago

“Excellent service and products”

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Posted 1 year ago

“Good speedy service.”

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Posted 1 year ago

“My order arrived very quickly. No fuss. The engraved rugby glass was perfect. Barbour travel mugs excellent. Would definitely recommend this company.”

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Posted 1 year ago

“Great service, easy to order with rapid turnaround to delivery. The item itself is very neat, engraving is good, only thing i had to do was remove some smearing on the brass.”

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Posted 1 year ago

“Excellent product would recommend”

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Posted 1 year ago

“Lovely product and speedy delivery. My only problem was that the product arrived in damaged packaging (it was supposed to be a birthday gift) and considering the price of the product (£50), I would have expected better - customer service issued a £5 refund.”

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Posted 1 year ago

“Very impressed with the service on my first time using the company. Ordered a jewellery box and it arrived in 2 days as promised. Present for my daughter on a special birthday and she loves it.”

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Posted 1 year ago

“Excellent service. Delighted with my purchase. The Manopoulos walnut and olive burl box was well made and the engraving finished it off. Quick delivery too. Would purchase again from this company”

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Posted 1 year ago

“Great item delivered quickly”

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Posted 1 year ago

“A bottle of Chateau Neuf de pap in an engraved case was ordered for my nephew's 60th birthday. Online ordering and delivery process was smooth and efficient and my nephew was most appreciative of his fine gift!”

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Posted 1 year ago

“Quick service. Highly recommend. Thanks guys.”

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Posted 1 year ago

“Speedy, excellent service from ordering online to delivery. Regular emails let you know the status of your order. Very impressed, wouldn't hesitate to use Farrar & Tanner again. Thank you.”

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Posted 1 year ago

“Products great!!! Website not easiest to use!”

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Posted 1 year ago

“Excellent service and beautiful quality product.”

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Posted 1 year ago

“Excellent quality, delivered quickly. I found the website easy to navigate and am really pleased with the product. It is beautiful! I would highly recommend and am looking forward to finding an excuse to buy something else!”

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Posted 1 year ago

“Second order I've placed with Farrar & Tanner and once again received fantastic service. Both orders have been for personalised glasses for my sons 21st birthdays. Both arrived promptly and well packaged. Very happy with quality & service.”

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Posted 1 year ago

“Good range of products of excellent quality with great customer services”

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Posted 1 year ago

“Really great delivery time. The product was very high quality and was well received by the recipient”

Helpful Report

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,401 reviews