Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,182 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service Amazing service. I made a stupid mistake in my original order, and without questioning it, Rachel in Customer Service, offered to replace the item with the correct one and sent me a return label - this was my initial error and it will cost Outdoor365 money to replace the item, but they were happy to do so - exemplary service.”

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Posted 2 years ago

“Great product and service, would definitely recommend”

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Posted 2 years ago

“Beautiful champagne flutes purchased as a wedding present. Arrived really quickly so very impressed with the service.”

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Posted 2 years ago

“Beautiful pen. Bought for my son for a special birthday. He loves it. It was a bit thicker than I thought it would be to go on his suit pocket.”

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Posted 2 years ago

“A lovely little brass ruler came with an engraved name as I asked. Service was quick and efficient and the item is good quality and well made. Thank you”

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Posted 2 years ago

“Beautiful product, lovely engraving and prompt delivery, will definitely use in the future.”

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Posted 2 years ago

“Product is fine but their website has the most annoying Cookies policy. It is almost impossible to refuse them. The demand that you accept them blights their website as you cannot look at the products without accepting their Pop-Up. It was so irritating that I went to Jacques instead. How difficult can it be for them to say “reject Cookies” - instead you have the options of “accept” or more information - more information does not include avoiding the Cookies. Dear F & T, I do not want my computer hijacked by your mandatory cookies - I will go elsewhere.”

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Posted 2 years ago

“Lovely quality chess set and very happy with it. Let down badly unfortunately by the extremely cheap case and interior of the presentation box - it was a gift. Happy to have paid more for leather and non-polystyrine padding as this is what the chess set will live in for its lifetime and will very quickly fall apart.”

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Posted 2 years ago

“service prompt and efficient”

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Posted 2 years ago

“Used them for years”

Farrar & Tanner 5 star review on 25th April 2022

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Posted 2 years ago

“Brilliant efficient service. Will definately use again.”

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Posted 2 years ago

“Fast delivery, items as described, well packaged”

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Posted 2 years ago

“It’s for a gift that I’ve not yet given. However from what I can see I’m very pleased and I’m sure my boyfriend will love it. Arrived promptly and the engraving looks great.”

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Posted 2 years ago

“my old knife is just worn out it was my dads before me .the new knife is excellent it fits my hand just right its well made and has a great blade i am very happy with it . well worth the price thank you”

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Posted 2 years ago

“My concern about using a website that I hadn't used before were unnecessary - the order was processed efficiently and delivery time was shorter than quoted. A good quality chess board, thanks.”

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Posted 2 years ago

“Very satisfied”

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Posted 2 years ago

“Unfortunately, I received the incorrect blade on my order for an engraved knife. One telephone call to Rachel in Customer Service and the matter was sorted; I received the correct one the next day. Excellent service.”

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Posted 2 years ago

“While visiting in the UK I discovered a great little teapot and ordered it from Farrar & Tanner. The quality is excellent and delivery was only 2 weeks from order date to the US.”

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Posted 2 years ago

“I ordered a personalised cutlery set for my granddaughters christening. It arrived very promptly and I am delighted with it. Very good quality.”

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Posted 2 years ago

“Wide range of high quality, difficult to find items. Perfect for those special, premium gifts. Excellent website and easy to order. Delivered promptly, would highly recommend.”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,182 reviews