Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,182 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the copper thermometer. Great product, great service. Will definitely use again. Thank you!”

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Posted 2 years ago

“Bought for husband for our Ruby wedding.Lovely engraved box and I had it gift wrapped, which was lovely too. Not tasted yet..but I am sure it will be spot on. O”

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Posted 2 years ago

“Absolutely delighted with this beautiful silver hammered champagne receptacle. It is going to make a unique wedding present. Thank you.”

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Posted 2 years ago

“Fantastic quality ordered pocket knife with engraving on Saturday received on the Monday very impressed”

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Posted 2 years ago

“A very big thank you to F&T. Excellent service and highly recommended. A perfect place to shop gifts and on time delivery. Keep it up guys. 👍”

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Posted 2 years ago

“Kjempe fornøyd”

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Posted 2 years ago

“Trustworthy, honest and the quality is very good. So happy for dealing with this company got my order on time. I was able to contact and get my answers back from them in a short time.”

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Posted 2 years ago

“My Dad was over the moon with his new knife and leather carry pouch. Very happy with the quality of the items and the fast postage.”

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Posted 2 years ago

“Lovely Whiskey Glasses and personalised.”

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Posted 2 years ago

“I bought a glass for my husband for our wedding anniversary and had it engraved. The writing that was engraved on the glass was written wonky, not straight at all and it was an additional £8 to have it added. It cost me over £50 for a faulty item. I do not recommend this company at all, very disappointed. Very poor quality. Not worth the money.”

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Posted 2 years ago

Hi Katheryn, Thank you for your review. I am so sorry to see the engraving was wonky, this should never have passed our quality control. I am going to contact you directly to get this resolved. My apologies once again. Kind Regards, Jamie Customer Service

Posted 2 years ago

“I ordered an apron as a 70th Birthday present. Quality is good but I was disappointed with the personalisation which is not at all as illustrated, in a different position than on the photo and barely visible.”

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Posted 2 years ago

Hi Christine, so sorry that the engraving is different - would you mind sending us a photograph of what you have received and we'll see what can be done to fix this for you? customerservice@outdoor365.co.uk We want you to be happy with your purchase and it should match what you expect. Best wishes, Jude

Posted 2 years ago

“Ordered a mushroom knife for a mates birthday arrived earlier than estimated will use again for any more of my other knife needs”

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Posted 2 years ago

“Bought as a gift and they were really happy with it! The ordering and delivery process was easy and it came packaged in a nice box.”

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Posted 2 years ago

“Perfect purchase. Exactly as described. Very prompt delivery.”

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Posted 2 years ago

“Only received today so hopefully it’s as good as it looks I’m really please with it. I honestly didn’t expect to order this Sunday night and have it by lunch time Tuesday 😁”

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Posted 2 years ago

“Item as described, prompt delivery.”

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Posted 2 years ago

“Perfect item, service and delivery”

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Posted 2 years ago

“Great selection of Portfolios to choose from. The one I bought has all that is needed by a graduate starting his first job. Well made.”

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Posted 2 years ago

“Easy ordering item, fast delivery, glass was perfect, brother very happy.”

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Posted 2 years ago

“I absolutely love my new Sabatier Edge Keeper Knife. It's perfect for chopping vegetables and is a real joy to use.”

Farrar & Tanner 5 star review on 22nd July 2022

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,182 reviews