Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,360 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th January 2025

Charles

Farrar & Tanner 5 star review on 15th January 2025

Steven

Farrar & Tanner 5 star review on 13th January 2025

Wayne

485

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, quick service”

Helpful Report

Posted 1 year ago

Thank you for the 5 star rating. We appreciate you taking the time to leave a review! Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“This jewellery box I purchased for my grand-daughter's 18th birthday. The quality is good and delivery was good. I would recommend this item.”

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Posted 1 year ago

Thank you for your wonderful 5 star review! We are thrilled to have been able to provide you with a great gift for your granddaughter's 18th birthday. We hope she has a great day. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“I was looking for an unusual set of knives for a little woodland cabin. A friend had made a beautiful magnetic knife holder and it needed something special. These knives are just perfect for the job as they have the different coloured handles and are slightly rustic to fit with the woodland setting. I love them and the engraving just tips them well above the norm.. just perfect, thank you”

Farrar & Tanner 5 star review on 29th March 2023

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Posted 1 year ago

Thank you for the lovely 5-star rating, Gillie! We are so pleased we had the perfect knives for your unique set up in the cabin. It looks brilliant! Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“Prompt delivery with secure packaging for the glasses.”

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Posted 1 year ago

Thank you for your 5 star review, Margaret! We're pleased to hear it arrived safely and securely. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“Beautiful glass arrived very quickly, well packed and in a super box - a perfect present. I couldn’t be happier”

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Posted 1 year ago

Thank you so much for your 5 star review. We're so happy to hear it made for a perfect present. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“Excellent product and delivery spot on”

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Posted 1 year ago

Thank you so much for your 5 star rating and your lovely words, we sincerely appreciate it! Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“We were very pleased with the quality of the clock and the engraving on the clock. The parcel was very well wrapped and came very quickly, in time for our event. I would recommend this clock and would definitely buy from them again.”

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Posted 1 year ago

Thank you for your kind words, Jill. We are delighted that you were pleased with the clock, engraving and the prompt delivery. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“I ordered an engraved tumbler, and it arrived within two days. It was of excellent quality and has been very well received as a Birthday present.”

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Posted 1 year ago

Thank you Col for your 5 star review, We are so glad to hear that your engraved tumbler arrived quickly and that it was of excellent quality. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Great service and a splendid product at a reasonable price .Many thanks”

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Posted 1 year ago

Hi Raymond, Thank you for your 5 star review! Kind Regards, Jamie Customer Service

Posted 1 year ago

“Great service fantastic product will use again”

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Posted 1 year ago

Thank you for giving us a 5-star rating! We're so pleased to hear that you're happy with your order. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“Great service delivery and quality of product. I will buy again.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 stars! We're glad to hear that you are pleased with our service and the product. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“The travel chess board was poor quality: cracks around two hinges and a large splintered edge. It was not damaged during transit. Had to send it back. Got a prompt refund thank you”

Helpful Report

Posted 1 year ago

Hi Kathryn, Thank you for your review, My apologies for the item arriving damaged and thank you for returning it to us. I am glad to see that the refund was processed quick. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Ĝood bit of kit I like it a lot cheers fantastic time keeper”

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Posted 1 year ago

Hi Dennis, Thank you for your 5 star review. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Good quality item which arrived quickly. Perfect for a big birthday present.”

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Posted 1 year ago

Thank you for your 5 star review! Kind Regards, Jamie Customer Service.

Posted 1 year ago

“I received my set of knives earlier than i expected, they are such a well made set the handles are so comfortable when holding them and the knife block is a thing of beauty, and at a really good price.”

Helpful Report

Posted 1 year ago

Thank you for your five-star rating! Thank you for your kind words, we're so glad to hear you're pleased with your knives. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“The box I bought, arrived well packaged. It is a lovely wood finish with a neat lock. Perfect gift for a friend's keepsakes.”

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Posted 1 year ago

“I have problems with my hands, can't touch hot or cold. The two sets I have bought are very easy to handle, sharp knives, quite a few very nice comments from guests. Will buy again, for myself and as presents.”

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Posted 1 year ago

“Nice gift, promptly delivered.”

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Posted 1 year ago

“They are very helpful and quick. And also offering great prices for the high quality products such as Haws and Victorinox.”

Farrar & Tanner 5 star review on 20th March 2023

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Posted 1 year ago

Hi there. Thank you so much for your 5 star review. What a lovely photo! We're so glad you're happy with your order. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

“Still waiting for my order which is overdue,”

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Posted 1 year ago

Hi there. I'm so sorry for the delay on your parcel, I can see this has now arrived and a member of customer service refunded your postage fee. I sincerely apologies again for the delays, I'm glad to see it arrived. If you have any other issues please do let us know. Best wishes, Stacey Farrar & Tanner

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,360 reviews