Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,177 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,177 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mum loved her necklace.”

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Posted 1 year ago

“Super delivery, superb quality, Thankyou !”

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Posted 1 year ago

“Very happy with our purchase .”

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Posted 1 year ago

“Arrived on time we'll package, wonderful craftsmanship, very please Thank you.”

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Posted 1 year ago

“Nice range of gifts and reliable delivery options.”

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Posted 1 year ago

“We ordered a personalised chopping board for a special big birthday on December 8th. It failed to arrive by the birthday and then Christmas, New Year came and went too. It took to January 6th before I received a response to my multiple emails. Only then to discover that the item was probably lost in transit, eventually we were informed that the item was no longer available. Disappointed doesn’t cover it. My mother in law was so happy to have chosen something special for her son. Not easy when she is 80 herself. I will not use this company again and would not recommend them if you what something special”

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Posted 1 year ago

I am really very sorry we were unable to complete the order for you - the chopping board you bought was end of line and as you know was lost in transit to you, of course when we came to arrange a resend the item was no longer available. It's frustrating for us too when things go wrong and we feel like we've let you down, there's not an excuse for lack of communication - we were simply overwhelmed with additional enquiries caused by the many Royal Mail strikes and parcels not arriving when they were supposed to. Sometimes things go wrong and we can in this instance only apologise. Farrar & Tanner Customer Service

Posted 1 year ago

“Great product, quick delivery.”

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Posted 1 year ago

“Excellent service and product”

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Posted 1 year ago

“Amazing, outstanding,customer service with quality products. Super speedy delivery in perfect timing for both Christmas as well as an 18th Birthday in January. So happy to have come across Farrar & Tanner and the Swiss Store. Beautiful products & shopping is a pleasure with everything so smooth & easy from choosing what product to delivery, with amazing outstanding help from Jamie! Will be ordering for many years to come! Thank you for being the BEST!”

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Posted 1 year ago

“I did not order the knife with the cork screw,but did not need the hassle of sending them”

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Posted 1 year ago

“This is the fifth present I've bought for my husband from Farrar & Tanner - brilliant products, great service! The backgammon board is really gorgeous, lots of details in the wood. Thank you!”

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Posted 1 year ago

“Fantastic service from Farrar and Tanner, I ordered 3 gorgeous presents from them, one of which was personalised and they delivered very quickly. Would definitely order from here again.”

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Posted 1 year ago

“Farrar and tanner”

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Posted 1 year ago

Please could you contact us with your order number so that can check for you - we do post outside of the UK but your order may have been delayed by UK strike action. You can email directly to jamie@outdoor365.co.uk Many thanks, Customer Service

Posted 1 year ago

“Beautifully presented Rumikub set, thank you”

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Posted 1 year ago

“I am extremely happy with the cuff link box and the prompt service and delivery I received. The box is delightful, very elegant and of high quality. Thank you, Farrar & Tanner. Kind regards, Joyce”

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Posted 1 year ago

“I ordered a chess board and was very pleased with the service and the product. Will use this company again.”

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Posted 1 year ago

“Arrived following day from order. Excellent quality”

Farrar & Tanner 5 star review on 7th January 2023

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Posted 1 year ago

“Extremely pleased with the cheese knives in the presentation box.”

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Posted 1 year ago

“Quality product as per pics Whisky goes quickly could be a hole in the glass ha ha”

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Posted 1 year ago

“I purchased one of the whiskey glasses with the stags head on and pewter base I absolutely love it. Sent my mate a picture of it and he said how smart it was and he’s a right miserable twat so yer can’t get much better praise than that can yer.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,177 reviews