Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,336 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 13th January 2025

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the paperweight that I ordered. The engraving was excellent. Delivered very promptly, the whole service was brilliant.”

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Posted 7 months ago

“i received my chef knife however it was originally missing the engraving i had chosen. i contacted the customer service team and a replacement knife with the correct engraving was shipped out to me with next day delivery free of charge just in time to give this gift to the recipient. thank you for the great customer service and solution to my problem.”

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Posted 7 months ago

“The order arrived safely and has been much appreciated and is now ready to be handed over as a Ruby Wedding gift. Thank you.”

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Posted 7 months ago

“Attractive and sturdy carving set. A great wedding gift.”

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Posted 7 months ago

“Prompt service and a lovely decanter”

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Posted 7 months ago

“Delivery was fast and well packaged, the chessboard and pieces were lovely.”

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Posted 8 months ago

“Pleased with quality of product and ease of order and delivery. My husband was delighted with a 'different' gift.”

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Posted 8 months ago

“Wonderful product and very quick delivery! A very nice company to deal with and will use again.This is what buying on line should be!”

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Posted 8 months ago

“Well impressed with my order and was amazed how quick delivery was will certainly use this company again Thankyou”

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Posted 8 months ago

“Very good service and prompt delivery. The penknife is expensive, high quality and worth it.”

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Posted 8 months ago

“Delivery was really quick and the product was exactly as described. Would highly recommend”

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Posted 8 months ago

“Excellent company to deal with. Ordered a knife block and delivery was attempted by Parcelforce but we didn't know when they were coming so it was taken back to the depot, 1hrs drive away for me to collect. When I phoned up, the lady I spoke to immediately rearranged the delivery for a day that was convenient to me. Great service! Thanks”

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Posted 8 months ago

“Great turnaround, quality product, fast turnaround. Couldn't ask for any more! Thank you.”

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Posted 8 months ago

“Good selection and delivered well packaged and swiftly. Had a little trouble ordering on line as somehow ended up with 3 in my basket instead of 1 gift and it took me quite a while to work out how to delete items. That could be down to my age! Very satisfied with the gift and would recommend”

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Posted 8 months ago

“Excellent servicce from a very professional company”

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Posted 8 months ago

“The jewellery box was a present for my daughter. She loves it and the added touch of the personalised initials set it off lovely. It is beautifully made and quality. A treasured gift. The service was excellent from start to finish with accurate and timely communication re delivery. I will definitely buy from them again. No hesitation.”

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Posted 8 months ago

“This is a lovely hip flask with a quality feel. The 4oz size is perfect for slipping in a pocket and the Victorian style is a lovely shape. The engraving is perfectly proportioned and positioned. From ordering to delivery, with engraving, took only 42 hours, which is remarkable. I would highly recommend both product and supplier.”

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Posted 8 months ago

“Came across the company and was drawn to it by shated namr but honestly the things available are beautiful and it took me a whilst to choose what to get. In the end, i got a beautiful pair of whiskey glasses. I know my husband will love them for our copper anniversary.”

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Posted 8 months ago

“I highly recommend F&T. The mark of a great business is not just great products and service but how they perform when things go wrong for whatever reason - especially if as in my case it is the customer’s fault. Their customer support was exemplary in my case and I applaud this business for their customer-centric approach.”

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Posted 8 months ago

“The item was delivered on time and was as requested. A very satisfactory service and I am sure our grandson will appreciate his 18th. birthday present!”

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Posted 8 months ago

Farrar & Tanner is rated 4.8 based on 6,336 reviews