Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,175 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, ordered an Ascot leather Zipped Deluxe conference folder with engraving as a gift for my son-in-law on 17th Jan, this was delivered, beautifully boxed and well package on 19th Jan.”

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Posted 1 year ago

“The ordering process was easy to follow and the goods arrived within two days. Excellent service...thank you. The product...a leather belt,was beautifully made and of the best quality.”

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Posted 1 year ago

“Beautiful whiskey glass, bought for a present which I’m sure will be well received! Great device and lovely item”

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Posted 1 year ago

“Excellent in all respects.”

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Posted 1 year ago

“Bought the walnut poker set as a gift for a special occasion. Lovely quality and engraving. Minor issue was sorted quickly with excellent customer service.”

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Posted 1 year ago

“Quality online offering with a broad and diverse range of products and styles. Customer service and communication are both excellent. Fast and secure delivery by a trusted delivery partner. I would have no hesitation in remnending.”

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Posted 1 year ago

“Very pleased with the glass. Had one given as a present and liked it so much we got one for our son-in-law.”

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Posted 1 year ago

“I haven’t received my full order yet.”

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Posted 1 year ago

Hi Neha - I've replied to your email so that we can get this resolved for you. Best wishes, Jude

Posted 1 year ago

“as always excellent”

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Posted 1 year ago

“I have recently puchased a cheas baord for my husbands birthday and on opening it the weekend the board has a chip on it which i am not very happy about”

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Posted 1 year ago

Hi Carla, we'll contact you directly to get this resolved for you. Best wishes, Customer Service

Posted 1 year ago

“Lovely quality at of knives in a block, which I was able to get engraved for my daughter as a moving in present. Order came quickly.”

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Posted 1 year ago

“This is the first time I have bought from Farrar & Tanner and I am really impressed with the super presentation wooden box containing the port - thank you.”

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Posted 1 year ago

“Bought this as a gift for my son's 16th birthday. I can't tell you how many sets I looked at online before deciding on this one. The detail is exquisite. My son loved it. The box it came in was fine but I'd have paid more for a nice carrying case.”

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Posted 1 year ago

“I always use Farrer & Tanner if I want a special gift for someone. Always have something exquisite and excellent quality items.”

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Posted 1 year ago

“Good price, high quality item, well-packed and with fast delivery. Very happy with both the product and your service.”

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Posted 1 year ago

“The carving knife set is ok. The knife and fork seem like good quality but I am disappointed with the quality of the box - the box is of cheap construction, the fork and knife do not sit neatly inside it and just slide around in the box, and the box had not been varnished or oiled. Any grease would mark the box. For the price of the product, I would expect better. I wouldn't buy from this company again.”

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Posted 1 year ago

Hi Andy, that's a shame - many people like the plain box and normally the knife and fork sit neatly inside, it may be that yours is damaged - if you'd like to email us we can look into this for you. Best wishes, Customer Service

Posted 1 year ago

“Delivery very fast, wrapped well and came in perfect condition.”

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Posted 1 year ago

“I never received the product. Shame!”

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Posted 1 year ago

“I was extremely happy with the service I received from you all and looking forward to your show room opening’ thanks so much regards Rodney”

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Posted 1 year ago

“This is a great knife. I have the same one and bought this as a present.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,175 reviews