Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,175 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's great to swallow you”

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Posted 1 year ago

“Perfect just what I wanted a one off”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Very good customer service and product was delivered promptly. Slightly disappointed with chess pieces as some wobble over when placing them possibly due to green felt underneath not being placed centrally under all of the pieces.”

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Posted 1 year ago

Dear Clara, Thank you for your review, My apologies for the this, I do appreciate how this can affect a game of chess. I have emailed you directly to resolve this. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Wine that I ordered looked so special in the personalised box, thank you for a great gift”

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Posted 1 year ago

“Excellent service and a good promotional price for a quality product.”

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Posted 1 year ago

“I ordered the item. It turned up quickly and was as described. That’s good enough.”

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Posted 1 year ago

“Very easy to use online ordering. Fast delivery. We were so impressed we ordered another one. Gift was great fully received.”

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Posted 1 year ago

“Perfect in every way.. a piece of art!”

Farrar & Tanner 5 star review on 30th January 2023

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Posted 1 year ago

“Fantastic service, ordered on Saturday and delivered Monday. Unable to review the glass as it’s a birthday present and I had it gift wrapped which looks amazing, so won’t know if it’s damaged until the person opens it up.”

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Posted 1 year ago

“very happy with my knifes and swift delivery to cheers”

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Posted 1 year ago

“Thank you to Sue and the team for the first rate customer care and service, lighting fast action and delivery, I’d definitely recommend.”

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Posted 1 year ago

“I was very happy with the service and efficiency of delivery.”

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Posted 1 year ago

“This is the first time I've used this organisation and I will certainly use them again. My backgammon arrived in a few days and is an excellent set. Well worth the money.”

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Posted 1 year ago

“Excellent service and a quality product. Couldn't believe I could get a next-day delivery on a personalised item. My husband was delighted with his travel manicure set.”

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Posted 1 year ago

“First class service from Jamie for our Camelot chess pieces in Jan 2023 - thank you.”

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Posted 1 year ago

“Great product,and the personalisation option is a great addition, very happy with my purchase”

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Posted 1 year ago

“Quick efficient service and the products are as described. Reasonable prices for the quality offered”

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Posted 1 year ago

“I've never ordered from here before, and to be honest, I wasn't aware this business existed. But I couldn't be happier with the personalised wine box I got my partner for his birthday. It came beautifully wrapped and the Malbec wine I got inside was delicious. I'll definitely be ordering from here again. Farrar & Tanner have gained a permanent customer.”

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Posted 1 year ago

“We received this item very quickly and is excellent condition.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,175 reviews