Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,185 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pewter based Whiskey glass, absolutely superb and in fantastic packaging. Speedy delivery, highly recommend”

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Posted 2 years ago

“I bought a half glass half pewter whiskey glass and was blown away by the quality! My partner loved it. I also had it engraved with his initials and it looked amazing. Very happy, great product.”

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Posted 2 years ago

“Bought the kitchen knife set for my daughter and son-in-law as a Christmas present. I think that there really good quality and they handle nicely. Think my daughter and son-in-law will be very pleased with them.”

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Posted 2 years ago

“Its a good quality piece and the delivery time was good. I was happy to pay a bit more for this pocket watch over others I saw as it mentioned the message would be engraved, however it was not an engraving, the letters on the back were just printed on. Not quite what I'd hoped for in terms of a wedding gift for my best friend. Its a shame but I am now unlikely to use them again. The instructions given are not too helpful either.”

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Posted 2 years ago

“Excellent prompt service :)”

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Posted 2 years ago

“Very efficient ordering service and excellent product”

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Posted 2 years ago

“I bought a lady's manicure set which was not perfect. When I contacted them by phone (joy on joy to be able to speak to a real person) they sorted the issue very quickly. Personal customer care in action!”

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Posted 2 years ago

“Excellent service beautifully packed, glass so essential and friend loved the gift.”

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Posted 2 years ago

“Absolutely brilliant service, products wonderful and dispatch quick and efficient.”

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Posted 2 years ago

“Very happy with belt for hubbys birthday that I ordered another one!”

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Posted 2 years ago

“Easy efficient ordering experience, lovely product, would recommend.”

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Posted 2 years ago

“Lovely item and quick delivery”

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Posted 2 years ago

“I will no do business with companies that exclude customers from personalising the sites cookies . It’s unethically and shows just how corrupt the company is .”

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Posted 2 years ago

“I can certainly recommend Farrar & Tanner, excellent service with a regular update regarding order status and delivery. Goods received very quickly and in perfect condition. Very impressed.”

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Posted 2 years ago

“You can buy the same chinese cheep quality watch from amazon for £30-40. The front "glass" is plastic, the engraving is more like a sticker. The metal enclosure is a fingerprint magnet.”

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Posted 2 years ago

Dear Gabor, this is one of our best sellers and is usually very well received. The covers for the skeleton mechanism are Acrylic Crystal, which is made from clear synthetic plastics like Hesalite - these are shatterproof and have less glare than glass. The engraving is actually protected by a removeable sticker, with the laser engraving underneath and the opening and closing of the watch is by depression of the winder to release each protective case, rather than magnetic. However, we do want you to be happy with your purchase and if you are not completely happy, please return the watch for a refund or exchange. Best wishes, Jude Customer Service

Posted 2 years ago

“I placed an order a month ago and still haven't received my item. The team seems to have made a shipping error and customer service has been very slow and inattentive to detail. I am hoping I might get my item tomorrow but not entirely sure, since they've once again made a mistake on the address.”

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Posted 2 years ago

“So pleased to have stumbled on this store; found presents - at good prices - for those 'difficult to buy for' people; the goods were excellent quality & arrived very promptly”

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Posted 2 years ago

“Quick delivery. Item as pictured. As it's a gift it has not been used yet.”

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Posted 2 years ago

“Very good online shop, the watch was posted within days and is really nice. Will use again”

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Posted 2 years ago

“Quality items, arrived very quickly. Cannot recommend enough.”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,185 reviews