Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,178 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,178 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product great service”

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Posted 1 year ago

“Gorgeous Item, made extra special with personalisation. Beautifully and securely packaged. Only downfall, delivery time! Took absolutely ages to come.”

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Posted 1 year ago

“I was disappointed with the length of time it took for delivery..I ordered end of November & eventually got delivered a few days before Christmas..it was for a present for a friend who was going away for festive period & came on the day they were leaving..I did get a refund for delivery as as paid extra to get it promptly..apart from that the gift was nicely presented”

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Posted 1 year ago

“Excellent delivery, arrived the next day. The wallet was beautiful and pristine!”

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Posted 1 year ago

“Reasonable product, cuff link box, surprised that it was made in China though. Style is good.”

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Posted 1 year ago

“Great quality product and packaged extremely well”

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Posted 1 year ago

“Excellent Service, Excellent product”

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Posted 1 year ago

“Excellent quality and service. Very pleased with the bag!”

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Posted 1 year ago

“A prompt service and a quality product. Just as I expected. Thank you.”

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Posted 1 year ago

“Nice product, quick delivery, easy website to navigate”

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Posted 1 year ago

“Placed order over a busy Christmas period including postal strikes and customer service team kept me updated (Caitlin) - products arrived in time and also delivered to the hotel where I was staying… phenomenal service… thanks M”

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Posted 1 year ago

“Very good service and quality”

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Posted 1 year ago

“The hammered pewter hip flask that I bought for my wife is stunning and is she loves it!”

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Posted 1 year ago

“Beautiful gentleman’s watch box, very pleased with it! Service smooth and easy. Would recommend.”

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Posted 1 year ago

“We were absolutely delighted with the copper based tumblers. A perfect present for my husband to celebrate our 9th wedding anniversary. They arrived very promptly, the package was excellent and the combined weight of the glass and bases was satisfyingly heavy! Thank you so much.....”

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Posted 1 year ago

“Very efficient firm. They ve answered my questions by email very quickly. My order left as promised, unfortunately the courier had some issues and it didn't arrive as expected but it did arrive in good state few days later. Would buy again with them. The product is exactly as expected too.”

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Posted 1 year ago

“Placed an order for a Christmas Gift, which our dear friends at the Post Office didn't deliver due to strikes, but after contacting Customer Services and explaining the issue, the item was sent out again qand we received it the next day...brilliant!! As requested, we rejected the Royal Mail parcel when they got around to delivering it and it got immediately 'returned to sender'. Is was 1st Class Customer Service without hesitation and that is very rare these days...Will definitely buy here again. PS The item I purchased was fantastic and loved by the recipient.”

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Posted 1 year ago

“Tumbler arrived safely and intact. A really lovely piece. Good weight and beautifully made. Kept informed of order completion and delivery. Very happy with purchase. Delivery delayed because of postal strike. Unfortunate but couldn't be helped.”

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Posted 1 year ago

“Great customer service. Fast delivery. Would recommend.”

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Posted 1 year ago

“I was kept informed of each stage of delivery, and the engraving looked very good.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,178 reviews