Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,406 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 26th February 2025

Pierre

Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Die Lieferung nach Deutschland hat wunderbar funktioniert, die Ware war wie bestellt und in Ordnung. Man wird auch darauf hingewiesen das wegen dem Brexit Extrakosten entstehen und hat die Möglichkeit die Bestellung zu stornieren. Ich bin sehr zufrieden. The delivery to Germany worked wonderfully, the goods were as ordered was nice. You are also informed that there will be extra costs because of the Brexit and you have the possibility to cancel the order. I am very satisfied.”

Helpful Report

Posted 3 years ago

“Excellent, quality was as I'd hoped and the plaque was a nice touch. All the pieces were accounted for and the gift wrapping was really nice.”

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Posted 3 years ago

“Excellent products and customer service. Personalisation of the chess sets is excellent.”

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Posted 3 years ago

“A very nice backgammon set. My friend was delighted with this present. Thankyou.”

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Posted 3 years ago

“Really pleased with the wine we ordered .. the black presentation box was perfect, as it’s a gift for our sons 21st birthday Easy to order Quick delivery and delighted with our purchase Will definitely recommend and purchase from Farrar and Tanner again”

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Posted 3 years ago

“They are a good company. Their after sales service impressed me. They have a fan.”

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Posted 3 years ago

“Excellent service and quality product.”

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Posted 3 years ago

“Quality product for a birthday present. Quick delivery no issues at all. Would recommend”

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Posted 3 years ago

“Pleasant and efficient telephone ordering.”

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Posted 3 years ago

“Great product. Delivered very quickly. Contacted customer service to help with customisation and really helpful with the watch engraved exactly as I wanted.”

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Posted 3 years ago

“Ordered the engraved wine box with chateau neuf du pape as a gift. Quick delivery, we’ll packaged, good communication and lovely product. Excellent company and have recommended to friends and family.”

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Posted 3 years ago

“Good service and prompt delivery. the flask was smaller than I expected, and the cups attached were tiny but the quality is excellent.”

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Posted 3 years ago

“I purchased the Opinel No 8 Gardener’s knife as a present for my son. He is really pleased with it - the quality is excellent and the engraving makes it special.”

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Posted 3 years ago

“Great service and lovely pocket watch”

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Posted 3 years ago

“Bought this beautiful bottle opener as a gift for partner with inscription on the handle. Packaged really nicely and excellent quality. Worth every penny”

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Posted 3 years ago

“Order delivered, correct and greatly protected on time. More importantly a lovely product.”

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Posted 3 years ago

“Excellent product, excellent vaue, particularly the engraving service which is brilliant at only £5. Other sales outlets were quoting up to £25 for only 4 letters! Stacey, in customer services, was particularly helpful when I enquired about amendment to the sizing of engraving. Very prompt dispatch, would have arrived next day, but Royal Mail couldn't cope with delivery in the windy conditions. Hip flask arrived the following day and I was very pleased with the product, as was the recipient of this as a gift. Would certainly use Farrar & Tanner again.”

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Posted 3 years ago

“Beautiful Backgammon game. And the delivery was very fast.”

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Posted 3 years ago

“Happy both with the product and service. The items bought are silver wedding gifts so quick delivery was much appreciated.”

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Posted 3 years ago

“Ordered a decanter and matching whisky glasses, sadly one of the glasses were broken upon delivery. But after a quick call, a new set were sent immediately. Excellent customer service”

Helpful Report

Posted 3 years ago

Farrar & Tanner is rated 4.8 based on 6,406 reviews