Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,359 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,359 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th January 2025

Charles

Farrar & Tanner 5 star review on 15th January 2025

Steven

Farrar & Tanner 5 star review on 13th January 2025

Wayne

485

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, the corkscrew I bought is beautiful it was an amazing gift. Delivery was also very fast”

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Posted 1 year ago

“Absolutely fabulous I am so pleased with this product Thank you”

Farrar & Tanner 5 star review on 15th July 2023

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Posted 1 year ago

“The quality of the goods is outstanding to match the Customer service which has been amazing. So helpful went the extra mile cant say how good this company is.”

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Posted 1 year ago

“Ordered a double wine box with personalised script. Fabulous quality. The boxes are lined with a baby blue material on mine. Along with the bottles I put in there was enough room for the waiters corkscrew I had also purchased. Made a beautiful birthday gift”

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Posted 1 year ago

“Delighted wwith product and speed of delivery”

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Posted 1 year ago

“Absolutely stunning. Beautifully made and so unusual”

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Posted 1 year ago

“I recently ordered a personalised whisky glass for a retirement - it was exactly as expected and delivered on time. Well done F& T Tim Parker”

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Posted 1 year ago

“Very pleased with the item I purchased. Great service. Thank you!”

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Posted 1 year ago

“Hi first time I have ordered wine over the net . Wanted something for my daughters birthday. She said the engraved boxes were very lovely. She said the Melbec was very nice . I cant comment but she knows her Melbec so I take her word. Melbec is lovely with a roast dinner.”

Farrar & Tanner 5 star review on 13th July 2023

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Posted 1 year ago

“They arrived at Jo’s with one stem broken in a couple of places. They were a 60th birthday present from me to her, still waiting to hear from company COMPANY RESPONDED AND ISSUED A REFUND”

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Posted 1 year ago

Good morning, I'm very sorry to hear this. I can see we responded to your email in less than 24hrs asking for some more info and photos so we can fix this for you. So sorry for the damage. Best wishes, Stacey

Posted 1 year ago

“Bought for a 21st birthday present. Nice engraving, well presented in a gift box. Delivered promptly, thank you 😊”

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Posted 1 year ago

“The hip flask arrived promptly and well packed. However I was very disappointed with the 'engraving' which spoilt the item.”

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Posted 1 year ago

Hi Patrick, Thank you for your review, I'm sorry to hear that you aren't happy with the quality of the engraving. I have emailed you directly to arrange a return and replacement. Kind Regards Jamie Customer Service

Posted 1 year ago

“I am very pleased with the chessboard . It is clearly an item of quality; well made and delightful graining of the walnut and sycamore timber used in the manufacture. I shall enjoy using it. The service was very prompt and the item arrived safely and very well packaged. I would have no hesitation in recommending your company to others.”

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Posted 1 year ago

“We purchased this as a wedding present and liked it so much we have bought one for our own use. Great service and quick delivery.”

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Posted 1 year ago

“Easy to order Excellent service Great product”

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Posted 1 year ago

“Hi, We bought dice cups which are of very high quality, communication throughout the delivery, customer service was brilliant and helpful. Great smooth purchase. Thank you”

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Posted 1 year ago

“Lovely pocket watch , great Birthday present , they loved it”

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Posted 1 year ago

“The website was user-friendly and I could easily find a quality gift for my budget - the gift was personalised too which was a nice touch. Straight forward ordering and payment process and delivery was made soon after. I would purchase from them again.”

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Posted 1 year ago

“Excellent service, fast delivery. Quality item which unfortunately had to be returned (through no fault of Farrar & Tanner) but their returns service was easy and efficient and I received a full refund within a few days. Would definitely recommend Farrar & Tanner”

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Posted 1 year ago

“Lovely quality for A reasonable price. Engraving was as requested. Arrived quickly and in perfect condition. It was a gift and the recipient loved it.”

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Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,359 reviews