Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,185 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, good beer glass. Bought as a present and was well received!”

Helpful Report

Posted 2 years ago

“Very happy with the quality of the chessboard and chess pieces and super fast delivery - excellent all-round”

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Posted 2 years ago

“An efficient and speedy service. Delighted with the quality of the items purchased as Christmas presents. Very helpful staff.”

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Posted 2 years ago

“I bought a leather and wooden stool as a gift which was really good quality so very pleased, and so was the recipient. Packaging was eco-friendly and fast shipping. All round a happy customer, thanks.”

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Posted 2 years ago

“Excellent product, gift well received. Looks good and is of excellent quality. Thoroughly recommend. Although seems pricey its well worth the cost.”

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Posted 2 years ago

“A good choice, easy system to use and quick delivery.”

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Posted 2 years ago

“A tight Christmas deadline and purchase of a personalised leatherman. Arrived rapidly and all is well. Good website and transaction thanks.”

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Posted 2 years ago

“Excellent customer service, helped me order just what I needed. Really good range of items, would shop with Farra & Tanner again!”

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Posted 2 years ago

“Ordered a wallet for my son for Christmas……..received an e-mail /text/call to say product was out of stock & apologises for problem with website . Was offered a more expensive product at no extra cost , once accepted I received the alternative product in next couple of days . Excellent product & first class service , thank you”

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Posted 2 years ago

“Great service, very happy with the product”

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Posted 2 years ago

“My daughter and son-in-law requested two Bisley Leather Folding Stools for Christmas. (I was sent a link to Farrar & Tanner - they're very specific with their requests!) The package duly arrived wrapped in several layers of cardboard all completely covered in strong paper packing tape. It took me thirty-five minutes to open it! The packing slip was signed by Lee. Thank you, Lee, they arrived undamaged. My daughter and son-in-law were thrilled with the quality, workmanship and comfort saying they will last them many years on their camping trips. So thank you, Farrar & Tanner, I have two happy bunnies!”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“So happy with our purchase. Made a simple key ring gift very special. Amazing quality & nicely packaged. Prompt, efficient ordering & delivery.”

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Posted 2 years ago

“Beautiful Mint Julep cups. First class Company. Excellent delivery. Would very highly recommend. Many Thanks”

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Posted 2 years ago

“Great product and really fast delivery.”

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Posted 2 years ago

“I ordered a backgammon game and did not really know what to expect. I was very happy on all fronts. Speedy delivery and beautiful board, above and beyond my expectations!”

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Posted 2 years ago

“I ordered an oyster knife and a widger as stocking presents for family. They arrived most promptly and I'm really pleased with the quality of both items. Both were very reasonably priced too.”

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Posted 2 years ago

“This was my first order from Farrar and Tanner. I am delighted with the quality of the product, the personalisation and the speed of delivery.”

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Posted 2 years ago

“Products are really good and delivered on time. Thank you. But, there is no ‘purchase as a gift’ option and so my Dad whom the glasses were a present for received the invoice and there was no way of telling him they were from me as he opened them. I emailed after the order was placed to ask if this could be accommodated but it wasn’t possible.”

Helpful Report

Posted 2 years ago

“The wallet required was out of stock, it was helpfully recommended to look on the website at alternatives and then telephone again with an order. There was a perfect alternative which was ordered and received very swiftly in sound packaging. The recipient was most pleased. Thank you.”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 6,185 reviews