Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,175 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What an excellent poker watch. I bought this for my husband's 40th Bday. He adores it. The look is so elegant, and it has a proper gentlemen's touch. I had a minor issue with the order, but the customer service solved the problem then, and there knowing how pressured I was with the time. Their service is exceptional.”

Farrar & Tanner 5 star review on 18th January 2023

Helpful Report

Posted 1 year ago

“Excellent value and quality. Prompt delivery.”

Helpful Report

Posted 1 year ago

“Hip flasks a ordered arrived quickly and are amazing. Would highly recommend”

Helpful Report

Posted 1 year ago

“Prompt service, delivery good.”

Helpful Report

Posted 1 year ago

“Good selection, arrived quickly, good website.”

Helpful Report

Posted 1 year ago

“Fantastic communication and super speedy delivery, quality item. My only negative opinion is the glass is very thick, would like it a little more delicate.”

Helpful Report

Posted 1 year ago

“Excellent products, carefully packaged. Prompt and excellent service.”

Helpful Report

Posted 1 year ago

“Fast delivery. Delivered on a Sunday Quality product highly recommended”

Helpful Report

Posted 1 year ago

“Fast delivery. Delivered on a Sunday Quality product highly recommended”

Helpful Report

Posted 1 year ago

“Speedily delivered, fabulous packaging and presentation box and the most beautiful glass inside. I am so pleased with my purchase and highly recommended this company. Thank you!”

Helpful Report

Posted 1 year ago

“Good quality product for a reasonable price and quick efficient delivery.”

Helpful Report

Posted 1 year ago

“The service from Farrar and Tanner was good. The order arrived promptly. I didn't realise there was nowhere to palce the chequers once they have been removed. It would be good if there were options for boards which include this. I wrongly assumed there would be. It was my mistake that I didn't explore the options more thoroughly.”

Helpful Report

Posted 1 year ago

“Great service at a great price. I will be using them again”

Helpful Report

Posted 1 year ago

“Thank you for sending my order so quickly - it was packaged so well”

Helpful Report

Posted 1 year ago

“Have made several purchases over last few years, mainly as gifts and the recipient has always been delighted. Good company to deal with.”

Helpful Report

Posted 1 year ago

“The chess set didn't look like picure at all. Pieces looked different. The soft part inside the storage box is made cheap and quite careless though the set was over 100”

Helpful Report

Posted 1 year ago

Please contact us and we can look into this for you, it's most unusual for our photography to not match up to the product as we do all of our photography in house. We want you to be happy with your purchase so please do get in touch and we can look at what we can do to resolve this for you. Best wishes, Jude

Posted 1 year ago

“Initially , disappointed as product arrived with missing pieces. However on informing them of their error , I had a prompt & professional response incorporating an apology & the error was rectified. Jude from customer services was most helpful. The quality of their products that I received was very good..”

Helpful Report

Posted 1 year ago

“Never ordered from them before but I would definitely recommend them. Fast delivery and kept me up dated on the order status”

Helpful Report

Posted 1 year ago

“My mum loved her necklace.”

Helpful Report

Posted 1 year ago

“Super delivery, superb quality, Thankyou !”

Helpful Report

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 6,175 reviews