Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,390 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,390 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 11th February 2025

Andy

Farrar & Tanner 5 star review on 9th February 2025

Hayley Gray

Farrar & Tanner 5 star review on 18th January 2025

Charles

489

Anonymous

Anonymous // 01/01/2019

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“The named knives will make sn excellent Christmas present”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your lovely review! We're delighted to hear that you think the named knives will make excellent Christmas presents. They’re certainly a thoughtful choice! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“Very easy to order and delivery was super fast . One happy customer”

Helpful Report

Posted 3 months ago

Hi Amanda, Thank you so much for your fantastic review! We're delighted to hear that you found the ordering process easy and that your delivery was super fast. Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“I really enjoyed the whisky I perchased from farrar & tanner.and they were pretty quick in there delivery.thanks!.”

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Posted 3 months ago

Hi Paul, Thank you for your awesome review! We're so pleased to hear that you enjoyed the whisky and that our delivery was quick. We appreciate your support! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“Excellent products. Bought a backgammon set for a 21st birthday present. Had the box engraved too. Arrived quickly, beautifully packaged and very happy with the set as was the recipient.”

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(Cheltenham) - Posted 3 months ago

Hi Lisa, Thank you so much for your wonderful review! Best wishes Jamie Farrar and Tanner Customer Service

Posted 3 months ago

“The product we bought was fantastic and as a gift was unbelievably well received.”

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(Cheltenham) - Posted 3 months ago

Hi Rachel, Thank you for your fantastic review! We're thrilled to hear that the gift was well received. It means a lot to us that you chose Farrar & Tanner for such a special occasion. Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“What a treat for a Monday. Ordered a Kydex holster for my Gerber Suspension multi tool it arrived today and it’s just the ticket. Absolutely amazing customer service and super speedy delivery. Lovely helpful people. Thank you.”

Helpful Report

Posted 3 months ago

Hi Robert, Thank you so much for your fantastic feedback! We're delighted to hear that your holster arrived quickly and perfectly suited your needs. Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“Disappointed that the product did not come in a box, to keep it in. I have a chequers game and I wanted this for a present for someone who admired mine.”

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Posted 3 months ago

“Quality products, quick delivery”

Helpful Report

Posted 3 months ago

Hi Rachael, Thank you so much for your kind words! We're thrilled to hear that you were pleased with our products and the quick delivery. Your support means a lot to us! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“Excellent service, would use this company again.”

Helpful Report

(Cheltenham) - Posted 3 months ago

Hi Rosie, Thank you for your wonderful review! We’re so glad to hear that you had an excellent experience with us. We look forward to serving you again in the future! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“The item arrived within 2 days, no fuss !”

Helpful Report

Posted 3 months ago

Hi Wenche, Thank you for your great review! We're so pleased to hear that your item arrived swiftly and without any fuss. Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“The quality, price and delivery timescale is excellent! Can recommend to anyone. Thanks.”

Helpful Report

(Cheltenham) - Posted 3 months ago

Hi Colin, Thank you for your excellent review! We're thrilled to hear that you found our quality and delivery times impressive. Your recommendation means a lot to us! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“Lovely silver clock. Would be useful to have it specified on description exactly where the personalisation is as well as on the visual - i.e. for this it is on the glass and not the silver which would have looked better.”

Helpful Report

Posted 3 months ago

Hi Emma, Thank you for your thoughtful feedback! We're glad to hear you love the silver clock. Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“Lovely products and quick efficient delivery”

Helpful Report

(Cheltenham) - Posted 3 months ago

Hi Mark, Thank you for your lovely review! We're thrilled to hear that you were pleased with our products and the quick delivery service. Kind Regards, Jamie Farrar and Tanner Customer Service

Posted 3 months ago

“Quality products and excellent service. A supplier I will return to again.”

Helpful Report

(Cheltenham) - Posted 3 months ago

Hi Christine, Thank you for your wonderful review! We're so pleased to hear that you’re happy with our products and service. We look forward to welcoming you back soon! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“A very useful kit for a young man.”

Helpful Report

Posted 3 months ago

Hi Carol, Thank you for your amazing review. Your support means a lot to us! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 3 months ago

“Beautiful, quality product.”

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Posted 3 months ago

“Lovely presentation box and quick, wine looks like a gorgous red and looks too good to drink (Xmas prezz for my sister and bro in law)mino factor was that I didn't get a confirmation email with product when I ordered (May have been my fault with email mistake??)however customer service very quickly rectified it & sent one out. Overall 5 ☆”

Helpful Report

Posted 3 months ago

“Fabulous knives in a presentation box , just what I required as for a prize giving.”

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(Cheltenham) - Posted 3 months ago

“The engraved cheese knife is beautiful. Very prompt delivery and lovely packaging.”

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Posted 3 months ago

“received well packed and safe”

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(Cheltenham) - Posted 3 months ago

Farrar & Tanner is rated 4.8 based on 6,390 reviews