Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.79

4.8 Rating 6,168 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,168 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 9th November 2024

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and respectful throughout my transaction . Customer service is excellent and resolution was reached swiftly. If you're in doubt about purchasing on line with this company, don't be, they offer a prestige service.”

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Posted 1 year ago

“I really enjoyed the whisky I perchased from farrar & tanner.and they were pretty quick in there delivery.thanks!.”

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Posted 10 hours ago

“Excellent products. Bought a backgammon set for a 21st birthday present. Had the box engraved too. Arrived quickly, beautifully packaged and very happy with the set as was the recipient.”

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(Cheltenham) - Posted 20 hours ago

Hi Lisa, Thank you so much for your wonderful review! Best wishes Jamie Farrar and Tanner Customer Service

Posted 19 hours ago

“The product we bought was fantastic and as a gift was unbelievably well received.”

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(Cheltenham) - Posted 1 day ago

Hi Rachel, Thank you for your fantastic review! We're thrilled to hear that the gift was well received. It means a lot to us that you chose Farrar & Tanner for such a special occasion. Best wishes, Jamie Farrar & Tanner Customer Service

Posted 19 hours ago

“What a treat for a Monday. Ordered a Kydex holster for my Gerber Suspension multi tool it arrived today and it’s just the ticket. Absolutely amazing customer service and super speedy delivery. Lovely helpful people. Thank you.”

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Posted 2 days ago

Hi Robert, Thank you so much for your fantastic feedback! We're delighted to hear that your holster arrived quickly and perfectly suited your needs. Best wishes, Jamie Farrar & Tanner Customer Service

Posted 19 hours ago

“Disappointed that the product did not come in a box, to keep it in. I have a chequers game and I wanted this for a present for someone who admired mine.”

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Posted 3 days ago

“Quality products, quick delivery”

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Posted 3 days ago

Hi Rachael, Thank you so much for your kind words! We're thrilled to hear that you were pleased with our products and the quick delivery. Your support means a lot to us! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 19 hours ago

“Excellent service, would use this company again.”

Helpful Report

(Cheltenham) - Posted 4 days ago

Hi Rosie, Thank you for your wonderful review! We’re so glad to hear that you had an excellent experience with us. We look forward to serving you again in the future! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 19 hours ago

“The item arrived within 2 days, no fuss !”

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Posted 5 days ago

Hi Wenche, Thank you for your great review! We're so pleased to hear that your item arrived swiftly and without any fuss. Best wishes, Jamie Farrar & Tanner Customer Service

Posted 17 hours ago

“The quality, price and delivery timescale is excellent! Can recommend to anyone. Thanks.”

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(Cheltenham) - Posted 5 days ago

Hi Colin, Thank you for your excellent review! We're thrilled to hear that you found our quality and delivery times impressive. Your recommendation means a lot to us! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 17 hours ago

“Lovely silver clock. Would be useful to have it specified on description exactly where the personalisation is as well as on the visual - i.e. for this it is on the glass and not the silver which would have looked better.”

Helpful Report

Posted 5 days ago

Hi Emma, Thank you for your thoughtful feedback! We're glad to hear you love the silver clock. Best wishes, Jamie Farrar & Tanner Customer Service

Posted 17 hours ago

“Lovely products and quick efficient delivery”

Helpful Report

(Cheltenham) - Posted 5 days ago

Hi Mark, Thank you for your lovely review! We're thrilled to hear that you were pleased with our products and the quick delivery service. Kind Regards, Jamie Farrar and Tanner Customer Service

Posted 17 hours ago

“Quality products and excellent service. A supplier I will return to again.”

Helpful Report

(Cheltenham) - Posted 6 days ago

Hi Christine, Thank you for your wonderful review! We're so pleased to hear that you’re happy with our products and service. We look forward to welcoming you back soon! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 17 hours ago

“A very useful kit for a young man.”

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Posted 6 days ago

Hi Carol, Thank you for your amazing review. Your support means a lot to us! Best wishes, Jamie Farrar & Tanner Customer Service

Posted 17 hours ago

“Beautiful, quality product.”

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Posted 6 days ago

“Lovely presentation box and quick, wine looks like a gorgous red and looks too good to drink (Xmas prezz for my sister and bro in law)mino factor was that I didn't get a confirmation email with product when I ordered (May have been my fault with email mistake??)however customer service very quickly rectified it & sent one out. Overall 5 ☆”

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Posted 1 week ago

“Fabulous knives in a presentation box , just what I required as for a prize giving.”

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(Cheltenham) - Posted 1 week ago

“The engraved cheese knife is beautiful. Very prompt delivery and lovely packaging.”

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Posted 1 week ago

“received well packed and safe”

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(Cheltenham) - Posted 1 week ago

“Lovely item , quick delivery .”

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Posted 1 week ago

“Excellent product and very good service.”

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(Cheltenham) - Posted 1 week ago

Farrar & Tanner is rated 4.8 based on 6,168 reviews