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Farmison & Co Reviews

4.8 Rating 30,292 Reviews
95 %
of reviewers recommend Farmison & Co
4.8
Based on 30,292 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Farmison & Co Review Verified review from genuine Farmison & Co customer.
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About Farmison & Co:

Farmison & Co have one simple mission, to help the nation to Eat Better Meat. Purveyors of Heritage British Rare & Native Breed Meat. Fresh from the Dales To Your Door. Widest range of breeds and cuts in Britain.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Bondgate Green, Ripon, North Yorkshire,
Bondgate Green, Ripon, North Yorkshire
North Yorkshire
HG1 1QW

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Anonymous
Anonymous  // 01/01/2019
First order was great! Good quality, well packaged and on time. I thought we had found a great balance of quality and convenience. I did not mind paying a little more for this. Sadly, our second order arrived poorly packaged, leaking blood and the chickens were frozen. The packaging was so poor that one of the chicken bags was split and the sausages had been crushed by the frozen chickens rattling about. Poor quality, poorly packaged and expensive. I could have got better from the supermarket at a much cheaper price.
Helpful Report
Posted 1 year ago
I received two Christmas orders which you claimed meant I had not correctly looked at delivery dates. I did nor want a double order and have had to freeze the second delivery. I am also disappointed with the quality of the meat compared with previous orders. All in all I am unlikely to use farm is on again for customers service and quality reasons . Both packages were left on the doorstep, no one rang the bell.
Helpful Report
Posted 1 year ago
Despatched to courier too early, food spoiled and courier wouldn’t deliver. Thanks for a bad Christmas.
Helpful Report
Posted 1 year ago
Extremely disappointing customer service. I missed the banner for selecting delivery date at the start of my shop and inadvertently placed my order for delivery within the next couple of days when I wanted the meat for Christmas. I immediately emailed to cancel the order and received an automatic reply to confirm receipt but the order was processed and despite me calling to discuss before despatch Farmison was unable prevent despatch. I received the order on 12 December and had to throw away food to make space in the freezer. Cannot recommend as a company to do business with. Massively disappointing customer service, but the produce was good.
Helpful Report
Posted 1 year ago
Prime rib was way too fatty with a very small eye in the centre, very disappointing as it was a centrepiece for Xmas lunch
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Posted 1 year ago
Sorry to give it only one star, but the turkey was very disappointing, meat very dry, breast thin and stringy, I expect it was a very old cockerel. Not my fault, I know how to roast turkey, managed to get alternative one locally, which was delicious. Will not be buying from Farmison again.
Helpful Report
Posted 1 year ago
My beef this Christmas was not up to the standard that I have enjoyed before. I cooked it according to the recipe received from you but it was tasteless and a disappointment for my family party. I shall use it up minced in cottage pies.
Helpful Report
Posted 1 year ago
I ordered two beef fillets, only one of which was delivered - real let down. The one that was delivered was pretty fatty for a fillet
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Posted 1 year ago
Got my order wrong for the second year running!
Helpful Report
Posted 1 year ago
This is our 3rd year shopping with farmison, and until now we have been extremely happy. This year however we ordered our usual fore rib of beef and 2 picanha. The beef just is not of the same high quality as previous years. The rib had very little flavour and the picanha had none. The picanha, known for a thick yellow layer of fat on top was lacking this, only a thin layer of white fat on top of a line of gristle. It was also quite chewy despite relaxing it for 4 hours
Helpful Report
Posted 1 year ago
Ordered 3 saddles of lamb for 4-6 people. When they arrived the joints were very small and not as at all as illustrated. Had to use 2 joints for 5 people and it all went.
Helpful Report
Posted 1 year ago
The Reputation You Had Has Been Lost
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Posted 1 year ago
I have been using Farmison for a few years and never had an issue until now. My order for a family dinner was missing the chicken wellington, the main part of the meal! I suppose I could just serve vegetables and the gravy you did send but instead I’ll have to go late night shopping for something else which defeats the entire point of paying the premium it costs to buy from this place. Very disappointed. Farmison have offered to refund the cost of the wellington but this doesn’t solve the problem they created by messing up the order in the first place. Don’t rely on this place, you will need a plan b just in case.
Helpful Report
Posted 1 year ago
We bought a beef wellington in the hopes that our Christmas lunch would be a great one. Was very disappointed with the quality of meat. Such a shame as the other products we bought was good. Very disappointing beef wellington quality for that price.
Helpful Report
Posted 1 year ago
Absolutely pathetic, ordered Christmas Turkey and various add ons, paid for a Friday morning delivery and it never turned up. Excuse after excuse but I would never think about ordering from them ever again. How to ruin Christmas thanks very much/
Helpful Report
Posted 1 year ago
DPD are a disaster they delivered my order to a block across the road so it was brought to me, ultimately by a very nice man who lives there. I could not possibly order any meat from you again, as it will probably end up in the wrong block.
Helpful Report
Posted 1 year ago
Ordered beef wellington for 2. Meat nothing like the fillet I buy in local Supermarket. Very disappointed. Nevertheless last year I ordered a fresh goose and it was excellent.
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Posted 1 year ago
The worst customer service I have ever received.
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Posted 1 year ago
i wouldnt use them again as my food was delivered to the wrong address and i never got a reply and i just lost the money.
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Posted 1 year ago
They got my Christmas order completely wrong. After promising that it would be sorted and that my Christmas meat would be resent to arrive Christmas Eve, it didn’t. DPD had been blamed, who knows whether it was them. So we were left with potato and veg for Christmas. Disappointing … what more can one say …
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Posted 1 year ago
Farmison & Co is rated 4.8 based on 30,292 reviews