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Falcon Enamelware Reviews

4.5 Rating 1,830 Reviews
87 %
of reviewers recommend Falcon Enamelware
Company Reviews Product Reviews
1,399
 Metrics
4.5
Based on 1,830 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Falcon Enamelware Reviews
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Suyeon Lim
Verified Buyer
“I ordered Serving Tray White with Blue rim and red one and Condiment Set White with Blue Rim also. After a few days paid them, I received a message for order, so I thought I didn't paid them. But I received one more pack after received ont pack. I paid twice.....OMG. I don't know why this situation happen to me. Anyway I presented them to my friends and they liked them. And I'm also using the serving tray when I store ingredients after chopped.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I bought the fruit bowl but unfortunately when I received it the base was chipped . I emailed about this and sent photos . This was dealt with very swiftly. The bowl was collected and a new one delivered which is ok . I am very pleased with the bowl it looks so stylish in my kitchen”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Brilliant service, easy to order and delivery was next day.”
Helpful Report
Posted 1 year ago
Melanie Ireland
Verified Buyer
“Eye catching bold coloured water jugs. Delighted with my purchase”
Helpful Report
Posted 1 year ago
Cathy Wheeler
Verified Buyer
“The salad/pasta plates are a great size and depth. They look and feel good, and seem to be very good quality.”
Helpful Report
Posted 1 year ago
Lyndon Jones
Verified Buyer
“It's beautiful. bought some for hte better half's birthday and she's delighted. Thank you so much.”
Falcon Enamelware 5 star review on 9th February 2024
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“All nice ! Intemporal look, fits in all kitchen and table”
Helpful Report
Posted 1 year ago
ELIZABETH SMITHAM
Verified Buyer
“A lovely jug for water. Quick delivery many thanks”
Helpful Report
Posted 1 year ago
Florence BELLOC
Verified Buyer
“still wairing for the delivery by Fedex”
Helpful Report
Posted 1 year ago
Hello, Thank you for your order. We have checked with FedEx and this is going through a normal customs and clearance process. There is nothing needed from your end and once it clears customs, it will be out for delivery. Thank you for your patience. Regards, The Falcon Enamelware team
Posted 1 year ago
Anonymous
Verified Buyer
“Ordered and received two lovely enamel mugs. Real quality to them and very fast delivery already enjoying many cups of tea!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“This enamelware is terrific”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Simple, yet very stylish, timeless product. The jug has a lovely pouring action and the tumblers feel good to drink from. Lovely, rich colour. Arrived promptly and well packaged.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fedex-Abzocke Nach den die Ware schon vor Wochen angekommen ist, ruft Fedex jetzt nochmal €23 auf. Bei einem Warenwert von €74,00 u. Versankosten von €15,30 waren die Steuern mit €0,00 angegeben. Das ist ja wohl das Letzte. War mein letzter Einkauf bei Euch, schade!”
Helpful Report
Posted 1 year ago
Hello, thank you for your order. The FedEx charge is a customs fee that is charged from the courier for the importing country. This is not a charge that comes back to us. We do state this across our banner, delivery information and in your confirmation email. Apologies to hear you are disappointed but this is an import charge. Regards, The Falcon Enamelware team
Posted 1 year ago
Anonymous
Verified Buyer
“Our first order was sent with 2 minor imperfections. We let customer service know, and we had quick reply that they were sending us a new pitcher. That order came in 2 days , max? The second one was flawless.”
Helpful Report
Posted 1 year ago
Dr Paul Smith
Verified Buyer
“Simple ordering and quick delivery with good information.”
Helpful Report
Posted 1 year ago
Daniel Eliot
Verified Buyer
“We wanted to make some individual chicken pot pies and steak and ale pies. These small pie dishes were exactly what we had been looking for.”
Helpful Report
Posted 1 year ago
Kathleen Booth
Verified Buyer
“Love my item, color is exactly what I wanted...”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Delighted with my purchase of box of various size baking dishes. Very well packed and quick delivery and on offer - even better.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The products are beautiful. There was a shipping error (one wrong product shipped, and it arrived chipped) which I attribute to the holiday rush, and customer service was excellent. I liked them so much that placed a second order. Post-holidays, no errors and the items were more securely packed.”
Helpful Report
Posted 1 year ago
Tara Dibble
Verified Buyer
“Nice products, quickly received”
Helpful Report
Posted 1 year ago
Falcon Enamelware is rated 4.5 based on 1,830 reviews
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