Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.55

4.6 Rating 1,748 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.6

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“You put 'Oyster Gray' on the shipping documentation and the products I bought, and paid expedited delivery for, are still in Customs Delay. They were sent to 'live animal control' because of the 'Oyster' notation on the documentation. AND, you have been impossible to reach to help resolve this.”

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Posted 11 months ago

“I ordered 2 of the 48oz pitchers. One of them arrived damaged. I would like help returning the damaged piece. Thank you.”

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Posted 11 months ago

Hi Nicholas, Please accept our apologies for the damaged item you received, occasionally products do get damaged during delivery. Can you please email us a photo of the damaged item at info@falconenamelware.com? Kind regards, The Falcon Enamelware team

Posted 11 months ago

“Beautiful piece, but shipping was expensive”

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Posted 11 months ago

“The nearly perfect seconds appeared flawless and were greeted with real enthusiasm by both recipients. Love the colors!”

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Posted 11 months ago

“👍👍👍👍👍👍👍👍👍👍”

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Posted 11 months ago

“I have not yet received my purp”

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Posted 11 months ago

Hello, Your tracking is showing as delivered. If you need anything further please write to us at info@falconenamelware.com and we can look into it further. Regards, The Falcon Enamelware team

Posted 11 months ago

“I ordered two 3 pint pitchers (different colors) - they are beautiful. I am using the one I kept as a flower vase currently. I just wish the pitchers came in a much larger size, perhaps 8 pints?”

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Posted 11 months ago

“excellent product”

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Posted 11 months ago

“This is beautiful enamelware. Quality excellent and the designs are very sophisticated and dramatic.”

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Posted 11 months ago

“I love my new enamel wear pitcher. It is so clean looking, durable and useful. Looks great in my kitchen. I use it daily for water, but i also look forward to using it as a vase. Thank you.”

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Posted 11 months ago

“I am very pleased with the product, the packaging, and the speed of delivery. We will definitely look to buy something else in the future. However... living in West Virginia in the U.S., I thought that the shipping cost was excessive and the fact that I had to sign for the package for FedEx delivery are definite drawbacks.”

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Posted 11 months ago

“I love my blue enamel pitcher/vase! It’s so beautifully made!”

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Posted 11 months ago

“Falcon sent an immediate replacement when my item was damaged in the post, which arrived in time for Christmas. Excellent customer service!”

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Posted 11 months ago

“Beautiful yellow pitcher”

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Posted 11 months ago

“The pitcher is gorgeous and special. Only negative - the red is a little more orange than I expected.”

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Posted 11 months ago

“Bonjour, Commande passée le 8/12 et toujours pas reçu,samedi 23/12 !!! Livraison estimée le 18/12 par Fedex,mais toujourd pas livrée. https://mail01.orange.fr/appsuite/#!&app=io.ox/mail&folder=default0/INBOX Ci joint copie du dernier mail réclamé à Fedex. Déception !!!”

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Posted 11 months ago

Hello, We are sorry to hear this and as mentioned in my email to you our sincere apologies but once we hand over our parcels to FedEx we do so in good faith and hope they will deliver on time. I have asked our warehouse to look into this and will keep you posted. Thank you for your patience. Regards, The Falcon Enamelware team

Posted 11 months ago

“I bought three of the lovely 3 Pint pitchers, one for myself and the other two as gifts. The colors are gorgeous and I know they'll be used often for both beverages and as decorative items. Thank you!”

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Posted 11 months ago

“The craftsmanship is evident in these products. Beautiful colors, too.”

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Posted 11 months ago

“These three pieces are just beautiful! The shapes are more nuanced "in person" and the red color is eye catching! I made an error with my shipping address when ordering and a quick email to the company saved the day. They quickly fixed the problem and the pieces arrived to the US quickly! Many thanks. Glad to have found this company.”

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Posted 11 months ago

“I Recently purchased 2 items from Falcon. Both pieces are beautiful and very high quality. I look forward to using/keeping them for a very long time.”

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Posted 11 months ago

Falcon Enamelware is rated 4.6 based on 1,748 reviews