Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.54

4.5 Rating 1,831 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super blue enamel jug. Very classy, thank you.”

Helpful Report

Posted 3 years ago

“I recently bought a jug it looks lovely & pours beautifully”

Helpful Report

Posted 3 years ago

“The Falcon Enamelware is not an uk made product but china stuff. If you ask for the newsletter and discount code for the first order by falcon eu the button doesn't work. After 3 request I got it by a request to the customer service. The tax is so high for shipping to the Netherlands you have to count 1 third extra above the bill from Falcon. So the discount is actually a drop. When you give tips to the customer service to give better information on their site do not count on feedback.”

Helpful Report

Posted 3 years ago

“I bought beakers in grey and yellow for our camper van conversion. They are just lovely: solid, smooth and feel great in the hand.”

Helpful Report

Posted 3 years ago

“just needs to be bigger”

Helpful Report

Posted 3 years ago

“Beautiful product, love the colour range”

Helpful Report

Posted 3 years ago

“They are beautiful pieces with a nice heft that denotes high quality. I bought them for outdoor gatherings since we needed an upgrade from our plasticware. They were also appealing because they were dishwasher safe. One of the cups arrived with a nick in it, but it would have been too expensive to ship it back so I kept it. I put it through the dishwasher for the first time, and a bit of rust developed on the nicked part. According to the website, it supposedly adds "character", but I wasn't too pleased about that. I should probably research how to get rid of the rust.”

Helpful Report

Posted 3 years ago

Hi Jennifer, Thank you for your order. Please accept my apologies for the damaged item you received, I am afraid that occasionally products do get damaged during delivery. We wouldn't expect you to ship back a damaged product. Please email info@falconenamelware.com and we will try to replace or refund your item. Regards, The Falcon Enamelware Team

Posted 3 years ago

“The small one pint jug in red looks very nice but, unfortunately is completely useless. It doesn't pour! No matter how full it is, it makes a big mess when you try to use it. It's literally the worst jug I have ever used! I can't understand how it can be designed so badly. I have asked to return it because it is not fit for purpose but they will not refund the cost of postage.”

Helpful Report

Posted 3 years ago

“Excellent design and colour. Quick delivery. Thank you.”

Helpful Report

Posted 3 years ago

“Excellent customer service. Thanks.”

Helpful Report

Posted 3 years ago

“Waited a while for the product I wanted to come back into stock, but the staff kept me fully informed and once it was, I was able to order. It was my first order with Falcon and was pleased to have a discount, plus delivery was very quick and the product is superb. Thank you everyone.”

Helpful Report

Posted 3 years ago

“I adore all my Falcon products from my brand new table wear items to my well used and loved spoons and dishes. Especially enjoying the variety of jugs. Can be used for so many things.”

Helpful Report

Posted 3 years ago

“Hello: Everythign was great! I just want to know if ti ship to Lima, Perú and if you have wholesales price, please. Thanks. Best regards, Mali”

Helpful Report

Posted 3 years ago

Hello, For wholesale queries and pricing, please email sales@falconenamelware.com and one of our team members will get back to you as soon as possible. Regards, The Falcon Enamelware Team

Posted 3 years ago

“The jug is exactly what I was looking for - looks great and doesn’t spill when pouring. My only complaint is that you should have indicated that the item was made in China - I assumed it would be made in the U.K. for that price. Had I known it was made in China, I would not have purchased it.”

Helpful Report

Posted 3 years ago

“I love enamelware, but it’s not easy finding high quality pieces. I’ve been lusting after Falcon’s beautiful products ever since I first saw them in a shop years ago. Finally was able to purchase some, and they do not disappoint! Simple, beautiful, functional, and well made. So pleased with my items.”

Helpful Report

Posted 3 years ago

“Beautiful colours and design. Bought 4 mini tumblers in various colours.. look fabulous together. Really good quality Enamel, arrived well packed and very promptly. Love them.”

Helpful Report

Posted 3 years ago

“I think that the products Falcon Enamelware makes are truly lovely, but the customer service and the communications regarding order fulfillment are very poor. I placed an order very early in the morning of March 29th for $279 dollars worth of goods and have asked your staff repeatedly for assistance and follow through, and yesterday, eighteen days later, with no genuinely concrete help with order fulfillment, I finally wrote and said please do something concrete to offer supportive help today, or else cancel and refund immediately. I received no reply from your staff to yesterday'semail, and have never received the $279.00 order either. With no goods and no refund......I cannot recommend this company to others.”

Helpful Report

Posted 3 years ago

“They are the most vibrant beautiful colour espresso cups!”

Helpful Report

Posted 3 years ago

“You should state that your enamelware is made in CHINA.”

Helpful Report

Posted 3 years ago

“Awesome colors-love the mustard yellow, beautiful shapes, fun, durable, perfect summer tableware.”

Helpful Report

Posted 3 years ago

Falcon Enamelware is rated 4.5 based on 1,831 reviews