Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.54

4.5 Rating 1,830 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the product. Fulfullment has been…odd. You did great and shipped the product in time for Christmas, but I could never get a tracking update. That was annoying - don’t offer updates if you can’t give an update. Then on 15 January you say that you shipped the pitcher that I’ve already received. It still shows as shipped, even though it’s been almost three weeks. There is no sense in contacting you until the pitcher arrives (or doesn’t). Just seems like some confusion on your end and makes me wonder about having another order shipped.”

Helpful Report

Posted 2 weeks ago

Hi Paul, Our apologies for the late fulfillment email, we had an error with our fulfilment service. Your package is showing as fulfilled and closed from our end so hopefully no further errors. Any future orders will be handled correctly and fulfilled via email on the day they leave our warehouse. Regards, The Falcon Enamelware team

Posted 2 weeks ago

“I have purchased baking trays, jugs and bowls recently. Perfect for going from the oven to table. As well as looking very elegant,they wash extremely well, all stains are easier removed and they look brand-new after cleaning.”

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Posted 2 weeks ago

“Brilliant!!”

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Posted 2 weeks ago

“Pans are wonderful...clean so well.”

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Posted 2 weeks ago

“Great dinnerware. It is lightweight, unbreakable so far, sharp looking and dishwasher safe. I have my set on a shelf”

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Posted 2 weeks ago

“Exceeded my expectations. Falcon Enamelware is not only high quality, but also beautiful in shape and color.”

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Posted 2 weeks ago

“Reallt like the enamel bake set. Easy to clean and doesnt rust like other metal bakeware. Great”

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Posted 2 weeks ago

“Just love it.”

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Posted 2 weeks ago

“Really happy with product”

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Posted 2 weeks ago

“Gorgeous pieces I have been coveting for a while now! The cake stand is beautiful and the punch bowl is so large! I might plant some bulbs in it! Can’t wait to bake a cake in the tin and the jug has some much needed flowers in it at the moment. All in all a very happy customer!”

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Posted 2 weeks ago

“I purchased ten 3 pint jugs for gifts this Christmas. I have nine happy friends who love their colorful pitchers, and I kept one for myself. They are really lovely and a very useful size.”

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Posted 2 weeks ago

“Wonderful to the touch and in the hand, with beautiful deep colors. There is consistency across the line. Mix and match without worry. Ordering process easy with solid communication until delivery.”

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Posted 2 weeks ago

“Great product, with a stylish design However, I was shocked to see the cost of shipping to the US. The pitcher was $60 and the shipping was $45! Had I realized this this on purchase, I would have cancelled”

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Posted 2 weeks ago

“I love my pieces. However some came with enamel chipped which I didn't mind- added to character in my opinion- and only on a platter. Pieces well in dishwasher and look good as display in bathroom. I would order from them again.”

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Posted 2 weeks ago

“These products were fantastic gifts! They were beyond my expectations. So well made and beautiful color.”

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Posted 2 weeks ago

“I bought the bake set and in my opinion is missing a tray for 2 so it goes from 1 to 4 so I had to but enamel trays for 2 somewhere else. Also a bit disapointed finding that is no longer made in Englad (like everything else this days).”

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Posted 2 weeks ago

“I recently ordered a few bread pans. One of them showed up damaged. Falcon immediately sent a replacement - thank you for the great customer service!”

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Posted 2 weeks ago

“I purchased this product based on reviews by the New York Times Wirecutter team. They wre spot on! I love the 3 pint pitcher, it is an elegant addition to our dining experience.”

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Posted 2 weeks ago

“This was a present for our youngest son's partner. She emailed me to say: "The jug is great, thanks! I've been using it a lot, love the colour and also it doesn't drip when you pour it." My only caveat is the delivery service was poor. I had orsered the jug early in order to have it in time before Christmas. It was sent to DHL very quickly and I was told to expect it to be delivered in a couple of days. I tracked the package and it was on the van but was 149th in the queue coming from Edinburgh! I live in the Scottish Borders so knew it would not be delivered that day. The next day it was on the van again and 49th in the queue, which meant a possible delivery. There was no delivery and no further notification when it would arrive. I had to contact DHL for them to chase it up. It took about 8 days for the jug to be delivered - it would have been quicker via Royal Mail which was on time throughout the festive season. That was the only disappointment with the order.”

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Posted 3 weeks ago

“I bought the baking set as a Christmas Gift and was very impressed by the quality. The set arrived well packaged and really looks like a premiium product. The recipient was delighted with her gift.”

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Posted 3 weeks ago

Falcon Enamelware is rated 4.5 based on 1,830 reviews