Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.54

4.5 Rating 1,832 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.5

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Falcon Enamelware 5 star review on 21st August 2024

Barbara Bhan

Falcon Enamelware 5 star review on 12th August 2024

Pam Eshelman

Falcon Enamelware 5 star review on 2nd April 2024

Tracy Leipsic

Anonymous

Anonymous // 01/01/2019

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“The whole experience with Falcon Enamelware is total joy. From the amazingly fast delivery times to the United States to the timeless, form meets function pieces. Total joy.”

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Posted 3 years ago

“My second shipment has not yet arrived. The refund for the first shipment, which I requested, was only issued after much delay, and only when I followed up.”

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Posted 3 years ago

Hi May, As mentioned in our email to you, the tracking on your second (replacement) shipment shows it was delivered to your address. This could now mean it has been lost as you were unavailable at the time. We will arrange for a replacement to be sent out. Regards, The Falcon Enamelware team

Posted 3 years ago

“Love the range of products and colours. Smooth transaction and quick delivery!”

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Posted 3 years ago

“One of my mugs arrived with a black mark on it.”

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Posted 3 years ago

Hello, Please accept my apologies for the damaged item you received, I am afraid that occasionally products do get damaged during delivery. Can you please us on info@falconenamelware.com and we can arrange for a replacement to be sent out to you? Kind regards, The Falcon Enamelware team

Posted 3 years ago

“The mugs and teapot are excellent. Just what I wanted. Its a shame its now made in China.”

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Posted 3 years ago

“Beautiful items arrived promptly and well packed. Second purchase and am thrilled again!”

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Posted 3 years ago

“Bonjour Falcon, dans un premier temps je souhaite validé le fait que vos produits sont de qualités et esthétiques. Cependant, je suis déçu de la non-transparence vis-à-vis des frais de douanes. Je suis décu d'avoir payer un total de 80€ pour deux supports d'oeuf et 4 assiettes, presque le double de la commande initial. La publicité instagram m'a déclenché cette achat, que j'aurai pu faire chez un indépendant sans payer de frais de livraison et encore moins 30€ de frais de douane. De plus, la commande est arrivé en j+7. Je ne critique pas vos produits, mais le service e-commerce. En esperant que vous comprendrez ma déception.”

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Posted 3 years ago

“Great items”

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Posted 3 years ago

“Brexit made this purchase a bad experience, ruined it. 188€ Enamelware + 60€ additional custom fees... customer support afterwards rather non-interested. Optical impression good, no hands on experience yet Brexit hat diesen Kauf ruiniert. Zu 188€ Ware kamen noch einmal 60€ Zollgebühren. Der Kundensupport im Anschluss war leider desinteressiert/ teilnahmslos. Produkte optisch top, Praxis muss sich noch zeigen.”

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Posted 3 years ago

“So glad I discovered this company and their products.”

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Posted 3 years ago

“I really like the enamelware. We initially got a prep set which exceeded our expectations, and subsequently we got a bake set. The quality is really good and we are happy with the purchases, highly recommended.”

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Posted 3 years ago

“Great products ans awesome service”

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Posted 3 years ago

“very pleased with my Falcon tableware. Delivery was fast too! Thank you”

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Posted 3 years ago

“I love everything about the set, they’re light weight but sturdy, excellent sizes, and they fit perfectly in my larger mixing bowls.”

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Posted 3 years ago

“We recently purchased two jugs. One yellow, one 'pillar box red'. They are fantastic quality, arrived quickly and the yellow jug was exactly as described. However, the 'pillar box red' jug is in fact bright orange. The only thing that can be described as red is the rim. We strongly suggest you rename the colour on your site.”

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Posted 3 years ago

“Die Ware kam schnell. Sie war so schön wie ich erwartet hatte, gutes Design und leuchtende Farben. Auch als Geschenk geeignet für gute Freunde!”

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Posted 3 years ago

“I actually just received my enamelware and have not had the opportunity to use it. I do love the look and I'm confident they'll work beautifully.”

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Posted 3 years ago

“Very nice mug and quick delivery.”

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Posted 3 years ago

“I love Falcon Enamelware! I have 30 pieces so far and everything has been simply beautiful! Love love love!”

Falcon Enamelware 5 star review on 5th March 2021

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Posted 3 years ago

“I've felt in love few years ago with a Falcon coffee cup in a Copenhagen bar! I love all the products and the delivery was more then on time. The only Bad thing is that I've tried to reach the minimum for not paying the shipping fees and in the end I had to pay the export costs...!”

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Posted 3 years ago

Falcon Enamelware is rated 4.5 based on 1,832 reviews