Falcon Enamelware Reviews

Name: Falcon Enamelware
Rating: 4.55

4.6 Rating 1,748 Reviews

87 %

of reviewers recommend Falcon Enamelware

4.6

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Bought the plates for when we have BBQs. We used them yesterday for the first time and they were perfect, want to add the set already!”

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Posted 1 year ago

“Was curious of the quality so we ordered a few test pieces. Glad to say the quality and finish are quite nice. What initially peaked my interest was our ability to support a UK-based firm and artisans. A bit disappointing to find these are made in China. Guess this is inevitable these days, but you may wish to make this fact a little more plain to the customer. Nonetheless we are likely to pick up some more.”

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Posted 1 year ago

“We consulted Falcon Enamelware about colors and sizes before we placed our order. When our order arrived, two of the tumblers had minor imperfections in the enamel around the rim. We contacted Falcon Enamelware and they immediately replaced them. We received excellent and very prompt customer service.”

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Posted 1 year ago

“I love the pitchers for their bright colors and elegant shape.”

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Posted 1 year ago

“My Falcon set is absolutely stunning! It cleans so easily. I love all my pieces!”

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Posted 1 year ago

“I was amazed by how quickly my order arrived after I placed it. I really appreciate the quality of the products. I was dismayed, though, that when I emailed about one of the pieces arriving in damaged condition, I didn't hear back from the company.”

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Posted 1 year ago

Hi Diana, Thank you for your order. Sorry to hear that one of your pieces arrived damaged. Unfortunately, occasionally products do get damaged during delivery. We did not receive an email from you - could I confirm it was sent to info@falconenamelware.com? If you could please resend with a photo of the damage we will replace/refund the item for you. Regards, The Falcon Enamelware team

Posted 1 year ago

“Great products but this was for a gift so some better branded box packaging would have been nice.”

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Posted 1 year ago

“solid traditional cookware”

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Posted 1 year ago

“I love every dish! The tiny Pinch Pots are adorable and handy. Very nice quality and weight to all the pieces.”

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Posted 1 year ago

“Beautiful products but two arrived damaged. The information on returns online is non-existent (from what I can gather) and it's only once the parcel is opened that you discover the returns process is very tight in timescales. I still haven't heard back but I'm hoping the customer service for returning the damaged products is good!”

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Posted 1 year ago

Hi Rebecca, Our return policy to write to us is 14 days but we can be flexible due to certain circumstances. We have written back to you about replacing your items. We work Monday - Friday and aim to respond to emails as quickly as possible. Regards, The Falcon Enamelware team

Posted 1 year ago

“Bought some pieces to complement an antique set I found recently. I’m quite pleased with the quality and colors. I plan to use these pieces for picnics and outdoor dining near the pool. Glad to have durable pieces that are not plastic and can be used for many years to come. Time will tell if they chip.”

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Posted 1 year ago

“Excellent product.”

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Posted 1 year ago

“Great service, super product, highly recommend.”

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Posted 1 year ago

“Beautiful products, gorgeous seasonal colors, super lovely people at customer service, beautiful inspiring grid on instagram. Love Falcon :)”

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Posted 1 year ago

“These teapots are beautiful made, and pour very well. There is no drippage or tea running down the side of the spout and onto your table. I like the teapot so much I now have 3 of them!!”

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Posted 1 year ago

“I never expected to receive it so fast! Outstanding! And it is exactly what I expected it to be....very nice.”

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Posted 1 year ago

“A great design and quality products as well as the best after-sale service.”

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Posted 1 year ago

“The enamelware looks good. My only concern is durability. Just the big tray of the baking set has started to show rust. there are two little points under the lip on each side; I guess where is held to submerge it in the enamel. Well, a couple of the points are starting to show a reddish colour, which tells me is starting to rust there, after just a couple of washes and eventually the rust will lift the enamel or work its way to the rest of the pan under the enamel. I haven't used the other ones much but probably will start having similar issues after washing them. I know now they will not last long, which is a shame.”

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Posted 1 year ago

Hello Jorge, Thank you for your feedback. Falcon Enamelware is made from a porcelain enamel, which is a powdered glass bonded onto steel. All of our products pass UK standards tests and are Lead & Nickel free. All of the materials used in our products are non-toxic and are still safe to use even in the event of the enamel chipping and exposure of the steel. However if you have any further questions or concerns please email us at info@falconenamelware.com Kind Regards, The Falcon Enamelware team

Posted 1 year ago

“Love these products. Great quality and timeless design that’s always in fashion.”

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Posted 1 year ago

“I LOVE the quality and feel of my Falcon enamelware. I got the bake set, prep set, serving set and the pie set. I use these ALL the time and can prep, cook and serve in the same dishes. I am exceedingly pleased and got rid of a lot of random, mismatched unwieldy items as these sets are vastly more versatile and useful. Bravo on a great product!”

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Posted 1 year ago

Falcon Enamelware is rated 4.6 based on 1,748 reviews