Falcon Electrical Wholesalers Reviews

Name: Falcon Electrical Wholesalers
Address: Falcon House, Sheepscar St South, Leeds
Rating: 4.72

4.7 Rating 481 Reviews

92 %

of reviewers recommend Falcon Electrical Wholesalers

Company Reviews

Product Reviews

Metrics

4.7

Based on 481 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Falcon Electrical Wholesalers 5 star review on 9th December 2022

Anonymous

Anonymous // 01/01/2019

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“Easy online ordering, and quick delivery.”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Quality products”

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Posted 1 year ago

“Excellent customer service, competitive prices and very quick delivery. We are very happy with our light fitting.”

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Posted 1 year ago

“Prompt delivery with excellent customer service”

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Posted 1 year ago

“I bought 3x V-TAC outside lights in the summer. By December 2 had failed and a few weeks later the 3rd failed as well. I contacted Falcon who said they wanted the old ones returned before they would supply replacement or refund. As I didn’t want to leave bare wires outside I no option other than to order and pay for replacements and then return the faulty ones once I’d fitted replacements. Upon receipt of the faulty ones Falcon were to issue me a refund. This whole process took until February due to stock problems getting replacements and delays issuing the refund. The product itself is awful but the service from Falcon wasn’t great either.”

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Posted 1 year ago

“Absolutely delighted with the product and extremely fast service thank you”

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Posted 1 year ago

“Well they do what it says on their Tin! Good communication and fair prices, well packed items arrived on time”

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Posted 1 year ago

“Placed an order for a light on 7th January, was delivered damaged on the 11th, I was told to keep the useless light and a refund would be issued, contacted them a couple of times and was told at first refund had been delayed due to investigation with courier, after leaving it some time again I contacted them again to be told refund was approved but can take around 10 days, it's now approaching a month on and as it stands I've paid for a light that arrived not fit for purpose and still no refund in sight!”

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Posted 1 year ago

“After initially being told that the items were in stock with a 3 day delivery I made my payment then waited. Eventually after almost 2 weeks I contacted again and was informed that they weren't in stock. I was offered a full refund but decided to wait the 6 weeks till delivery. Anyhow they arrived almost as told . So after the initial mess up the service was fine”

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Posted 1 year ago

“Efficient delivery service and staff are helpful if there's an issue, highly recommend Falcon!”

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Posted 1 year ago

“No fuss , quick delivery . Would recommend and use again .”

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Posted 1 year ago

“Lovely lights, arrived quickly, good price”

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Posted 1 year ago

“Quick delivery however the model of optical smoke detector delivered was different to the model advertised and which I had paid for... just check the photo of the item procured versus the photo of the item that was delivered.”

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Posted 1 year ago

“Excellent service with fast delivery”

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Posted 1 year ago

“Replacement smoke detector Fantastic price Very fast delivery Family safe again”

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Posted 1 year ago

“Fast delivery, good value, good communication. Thanks”

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Posted 1 year ago

“Great service was delivered next day”

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Posted 1 year ago

“After a lot of research I ordered two mains wired smoke detectors and they arrived next day. Exactly what I wanted and fitted and working soon afterwards. Perfect!”

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Posted 1 year ago

“Excellent fast service, would use again.”

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Posted 1 year ago

Falcon Electrical Wholesalers is rated 4.7 based on 481 reviews