Falcon Electrical Wholesalers Reviews

Name: Falcon Electrical Wholesalers
Address: Falcon House, Sheepscar St South, Leeds
Rating: 4.72

4.7 Rating 484 Reviews

92 %

of reviewers recommend Falcon Electrical Wholesalers

Company Reviews

Product Reviews

Metrics

4.7

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Falcon Electrical Wholesalers 5 star review on 9th December 2022

Anonymous

Anonymous // 01/01/2019

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“The best prices and good product and have just Fuse Box really ready IET for use need only split fuse”

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Posted 2 years ago

“EXCELLENT SPEEDY SERVICE”

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Posted 2 years ago

“In terms of getting material out in a reasonable time then very good but I accidently split my order which ment paying twice the delivery charge although going to one address. After emailimg to explain this i had no reply and no refund. Customer services could be better.”

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Posted 2 years ago

“Good service , quick delivery”

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Posted 2 years ago

“My order was out of stock,but wasn't informed,so delivery date came and went,so a phoned a few days later and they said it'll be send today and you'll get it tomorrow,which i did,but i think £7.50 postage is too much for a lightweight roll of cable,especially when it's a few days late.”

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Posted 2 years ago

“Always a queue, but took 20 mins to get to the counter. As I ordered on line it then took another 15mins to find my order once I'd given the ref no . Loads of staff milling about so not sure what the delay was??”

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Posted 2 years ago

“Very easy online service along with a quick hassle free delivery all at a fair price.”

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Posted 2 years ago

“Good price and very prompt delivery”

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Posted 2 years ago

“Easy to navigate website and good array of products. Purchased interlinked smoke alarms and heat detectors. Best value online”

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Posted 2 years ago

“Only problem was that Falcon advertised an item that was unavailable. The customer service staff were excellent in that they tried their best to source the item and, when that proved impossible, they efficiently progressed a full refund.”

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Posted 2 years ago

“Ordering online was very easy. Trade counter experience was unbelievable. Total disorganisation in every area. Shame .. let you down. Have a big project but can't wait in a trade counter for so long and experience that shambles again”

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Posted 2 years ago

“Prompt service, competitive prices”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“Purchased my shower on-line, got a call next saying offering me another one as this one was out of stock, or I could wait for original one, I choose wait, one week later recieve it, to be told its broke, rang company no issues with them collecting and returning money. Never needed to send it back as shower worked perfectly it was pull cord on wall which was broken, rang to apologise and they were great, I will definitely buy from this company again, fantastic customer service so polite and professional. Big 5* from me”

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Posted 2 years ago

“10 out of 10”

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Posted 2 years ago

“Good stock choice and very quick delivery”

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Posted 2 years ago

“Very competatively priced, really helpful on the phone and arrived bang on time. Extremely happy with everything”

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Posted 2 years ago

“Very prompt delivery.”

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Posted 2 years ago

“Very helpful , after my mistake in ordering ,very competitive, will use them again”

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Posted 2 years ago

“Order process uncomplicated and delivery within 2 days, excellent service and very pleased with the heaters to date. Had to order the feet for one of my heaters from another company so maybe that could be looked at going forward. Overall I would still give 5 out of 5.”

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Posted 2 years ago

Falcon Electrical Wholesalers is rated 4.7 based on 484 reviews