Falcon Electrical Wholesalers Reviews

Name: Falcon Electrical Wholesalers
Address: Falcon House, Sheepscar St South, Leeds
Rating: 4.72

4.7 Rating 484 Reviews

92 %

of reviewers recommend Falcon Electrical Wholesalers

Company Reviews

Product Reviews

Metrics

4.7

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Falcon Electrical Wholesalers 5 star review on 9th December 2022

Anonymous

Anonymous // 01/01/2019

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“Fantastic Customer Service and the help I received on products was 10/10. The knowledge of products and the price was very competitive. I will definitely use them again and recommend them.”

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Posted 2 years ago

“Gret price & delivery”

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Posted 2 years ago

“Fast, efficient and supportive.”

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Posted 2 years ago

“Dürüst satıcılar hersey gösterildiği gibi uygun fiyat hızlı Kargo teşekkürler falcon”

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Posted 2 years ago

“Quite impressed with this new supplier (new supplier to me). The last new supplier I chose a couple of weeks back, scammed my card, so I was a bit reluctant to use these when the PayPal payment did not go through, but all worked out fine in the end. Good communication from Alexandra. Plus a phone call from John regarding a different product to the one I ordered, turned out to be spot on!”

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Posted 2 years ago

“I was pleased to find the replacement keypad which I had been searching for in Falcon. Unfortunately the parcel also contained a panel which I did not need. i have unable to get an answer to my telephone calls after eight attempts, so I would be grateful for some help in that area.”

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Posted 2 years ago

“My experience with these chaps was very good. Why? Well nothing to do with them but the courier lost the delivery. When I called Electrical Wholesalers to explain the delivery should have arrived 2 days ago the chap on the other end of the phone could not have been more helpful and apologetic. Whilst placing me on hold he contacted the courier and confirmed they were having difficulty finding the item. So again very apologetic the chap said they would send another out immediately and I would receive in within a couple of days. The new consignment turned up the next day. A company shows its worth when something goes wrong and you need decent customer service and these guys stepped up to the mark. No waiting on long telephone ques…press one for sales…. press 86 for bath tubs etc etc. I would highly recommend them. Secondly the radiator I purchased is great works well and was cheaper with these chaps than anywhere else AAA+++”

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Posted 2 years ago

“fast delivery”

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Posted 2 years ago

“Competitive pricing and fast delivery.”

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Posted 2 years ago

“Excellent company to deal with,great delivery times👍”

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Posted 2 years ago

“really good experience with Falcon , great price on Hispec smoke alarms with fast delivery”

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Posted 2 years ago

“Speedy delivery”

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Posted 2 years ago

“Ordered an item 2 weeks ago and it's still not arrived. Critically there has been no communication whatsoever. When I called a week into the order I was told it would be with me by the end of the following week but it isn't. Unsurprising since the person I spoke to couldn't have sounded more disinterested”

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Posted 2 years ago

“Fast delivery delivering what I ordered. As it turned out it was the wrong model.Their returns procedure is first class. Credit note issued and full payment made. Correct part ordered which was delivered the next day.”

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Posted 2 years ago

“Quick delivery, thanks!”

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Posted 2 years ago

“Had everything I wanted. Delivered fast. Packaged well. Great telephone customer service, even helped me get in a few things that weren't listed on the site. Will be ordering again.”

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Posted 2 years ago

“Bought an rcbo that was not in stock falcon electrical kept in touch with me great Comms great service.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great service, I will certainly use again”

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Posted 2 years ago

“Ordered 2 redring showers from falcon now. Both came when they said and were in perfect condition. Wouldn't hesitate to use again”

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Posted 2 years ago

Falcon Electrical Wholesalers is rated 4.7 based on 484 reviews