FairyLoot Reviews

Name: FairyLoot
Address: 1 Chesil Court, Chelsea Manor Street, London, 1 Chesil Court, Chelsea Manor Street, London, Royal Borough of Kensington and Chelsea
Rating: 4.78

4.8 Rating 1,660 Reviews

97 %

of reviewers recommend FairyLoot

Company Reviews

Metrics

4.8

Based on 1,660 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

FairyLoot 5 star review on 17th August 2023

139

Anonymous

Anonymous // 01/01/2019

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“Amazing subscription service! It’s like my birthday every single month and the team are always friendly and happy to help you. FairyLoot have gained another long term subscriber.”

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Posted 3 years ago

“You can tell that a lot of love and planning went into these boxes! I just can't get enough of them. The extra goodies are fun and high quality. I'm always super excited for the delivery of a box from my subscription 😁”

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Posted 3 years ago

“I love Fairyloot! I look forward to getting my box every month. The book is always beautiful and an anticipated read. FairyLoot communicates any delays in delivery and always updates you on your box’s journey every month. Highly recommend!!”

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Posted 3 years ago

“I cannot recommend them enough! The amount of detail in the boxes and the books themselves is incredible. It’s perfect for any book fans out there!”

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Posted 3 years ago

“Fairyloot has bought myself and my partner closer together and gives us one more thing to bond over each month as we both have the same love for books.”

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Posted 3 years ago

“I absolutely love every box I have reviewed and every book is highly rated. Perfect for ya fans. I love how unique every book is and the merchandise is my favourite.”

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Posted 3 years ago

“Love your service and books, I'm always excited to receive them. Thank you 😊”

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Posted 3 years ago

“The boxes are always beautiful, with an amazing book each month. They are the highlight for me everytime”

FairyLoot 5 star review on 20th August 2021

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Posted 3 years ago

“An incredible box which has introduced me to some of my favourite authors”

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Posted 3 years ago

“Loved some of the book modifications a lot, some are not that great. Not a fan of most of the items. I'd really like a book only subscription. Boxes arrive very late most of the time.”

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Posted 3 years ago

“Amazing customer service, that was quick and resolved my problem perfectly! The book boxes are full of beautiful goodies that I am always excited about and the books themselves are absolutely stunning!”

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Posted 3 years ago

“I am in love not only with the products and editions but also with the family of fairyloot (the communication, the content and aesthetic on Instagram, etc). However it's true that recently I had had some problems with the shipment (related to customs and courier), which has affected my experience with fairlyloot. I know it's something that can not be controlled and the communication with the Fairyloot team has been great, so I just need to keep waiting.”

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Posted 3 years ago

“Such lovely and unique items with some beautiful editions of books; something that i look forward to every month! the only thing i would improve on is including more popular fandoms in boxes sometimes!”

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Posted 3 years ago

“Very happy with the books/items that come every month. Sometimes the boxes are late but I understand this is a supplier issue with them being late and not fairyloot fault, however, I have had 2 boxes come with damaged items. They have been speedily replace when I get in touch and fairyloot are apologetic. Still this came be underwhelming and ruins the buzz of my monthly surprise.”

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Posted 3 years ago

“The books and the items are amazing, such incredible effort by the fairy loot team, receiving this box is honestly the highlight of my month.”

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Posted 3 years ago

“FairyLoot is hands down the best subscription box I have ever had. Every month I’m amazed at how many lovely items come considering the relatively low price! Plus it’s really special to have such beautiful, signed editions of the books that come. They’re all hardback with sprayed edges and beautiful covers. FairyLoot day is my favourite day of the month 😍”

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Posted 3 years ago

“So far it has been amazing!”

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Posted 3 years ago

“The team behind FairyLoot is amazing! Their boxes are assembled beautifully and the themes are very interesting and always different. They choose books that I might've never read (or waaay later) and am now glad that I get to read such beautiful editions! Which is another thing that I value very much, those exquisite covers (and sometimes edges) are just so stunning and I love to see them on my shelf! Also, I quite enjoy the trinkets and items next to the books. But the best thing, in my opinion, is their professionalism! They get back to your e-mails within a day (two max) and are also very lovely. If there are problems with shipping or an order in general they are transparent and explain as soon as possible what went wrong and what will happen. I really enjoy FairyLoot and recommend it to anyone who loves reading and collecting magnificent editions!”

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Posted 3 years ago

“Fairyloot is incredible- their boxes are so well thought out, the book customisations are always gorgeous and their customer service is amazing! Can't recommend them enough!”

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Posted 3 years ago

“Fairyloot is an absolutely awesome book box subscription service. Their monthly book picks are always awesome, their items are high quality and well curated and their customer service is absolutely perfect!! The tare times I have emailed them they have responded so quickly and always with the best outcome. I love their fun and friendly responses and how they make you feel like they care. Would highly recommend. X”

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Posted 3 years ago

FairyLoot is rated 4.8 based on 1,660 reviews