FairyLoot Reviews

Name: FairyLoot
Address: 1 Chesil Court, Chelsea Manor Street, London, London
Rating: 4.78

4.8 Rating 1,660 Reviews

97 %

of reviewers recommend FairyLoot

Company Reviews

Metrics

4.8

Based on 1,660 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very Good! Very helpful customer service and amazing boxes”

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Posted 2 years ago

“Absolutely amazing company, well worth the waiting list to join! Easy to communicate with, absolutely stunning boxes every month and the company listens to what customers want.”

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Posted 2 years ago

“I feel so lucky to be a Fairyloot subscriber. Every book I receive is absolutely stunning. I just stare at them in awe, especially now we have been receiving books with digitally sprayed edges. My shelf’s are full of Fairyloot books and they look amazing. Everyone comments when they see my book collection. The customer service is also the best customer service I have ever experienced. Any problems I have are dealt with straight away and if I have a damaged book a replacement is sent out and arrives the following day. I fear I may be subscribed for life 😁”

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Posted 2 years ago

“I have been subscribed to Fairyloot's monthly book subscription service since the release of the July 2021 box which featured a very beautiful copy of Six Crimson Cranes by Elizabeth Lim. I love most of the items included each month, especially artworks, tea tins, trinket dishes, the bookmarks and tarot cards. I'm more one for the display pieces over the useful items such as blankets and mugs as I feel like my cat would wreck the blankets with his claws and I would break the mugs because I am clumsy. I am also so happy that Fairyloot feature many Asian writers such as Axie Oh, Chloe Gong, Elizabeth Lim, Jun C. L. Tan, Lori M. Lee, Natasha Ngan, Vanessa Len and probably others I'm forgetting.”

FairyLoot 5 star review on 5th March 2022

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Posted 2 years ago

“Absolute loooove this subscription box not only do you get absolutely BEAUTIFUL books but you also get little collectibles inside with it I look forward to it being delivered every month and it never lets down”

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Posted 2 years ago

“These boxes are the highlight of my month, I absolutely love coming home to a fairyloot delivery! The books never fail to blow me away. The amount of thought and detail that goes into making the fairyloot special additions is just another level of amazing. Not to mention all the brilliant bookish additions that are packed into the box. I have recommend this box to all my bookish friends. I love it!”

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Posted 2 years ago

“I adore Fairyloot. The books are stunning and the additional products are always such fabulous quality.”

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Posted 2 years ago

“The beautiful editions of books never disappoint!!! They are the prettiest books on my shelf. Sometimes the items are not exactly useful but the books always make up for it.”

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Posted 2 years ago

“I love getting these monthly boxes! Not only are the books great reads, they're also so beautifully designed. They all look gorgeous on my bookshelves. Also the items are always a surprise and I love every single one of them. Especially since they open my eyes to new books I haven't read and are surprisingly useful. I'm so happy I get these boxes, it always makes my day ^-^”

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Posted 2 years ago

“I love these boxes and the books are stunning my only feed back would be more useful items but I still love every box”

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Posted 2 years ago

“Always exciting to see what's in the box, never been disappointed. Always very good for keeping updated shipping information so even delays don't seem like a problem.”

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Posted 2 years ago

“I have been ordering the subscription box since August and have loved every single one! Alongside this I have also ordered individual books and the quality is always the best. I had an issue once and the team were there to help right away meaning the issue was resolved so quick.”

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Posted 2 years ago

“I absolutely love fairyloot boxes! The books that come with them are very beautiful and always a joy to read. The items are also clearly carefully curated to reflect the box - however they can be a little hit and miss in terms of getting items that are useful! Regardless, the box is still a joy to receive and I'm always excited to open it up.”

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Posted 2 years ago

“Love the boxes and when I had a damaged book and item they replaced it immediately! Lovely people to speak and more awesome people that create these amazing boxes!”

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Posted 2 years ago

“I love thw fairyloot books and would honestly love s subscription box with just the book, I think that should be an option. Alot of the items I end up selling as I don't find them useful and every month since I joined my box has been late”

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Posted 2 years ago

“Subscribe to a few book boxes. Like fairyloot because they always do the rest of the books in the set not just the first one”

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Posted 2 years ago

“I love fairyloot - their books are always beautiful and their items superb. I always look forward to them at the end of the month despite some delays that occurred with some of the boxes due to shipping issues. However they always keep you up to date on what is happening with your box.”

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Posted 2 years ago

“I love this subscription. The books are always amazing, customer service is quick and friendly!!”

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Posted 2 years ago

“Fairyloot box day is my favourite day of the month. I love receiving them and think they’re definitely worth the money. The only reason I’ve docked a star is because of the Hermes shipping. This costs more than regular 48hrs shipping and sometimes I’m not getting my box until 5-6 days after it’s been shipped. My box has also arrived damaged and been left outside on my doorstep in a blizzard by Hermes. Luckily nothing has been damaged inside the box and any time I’ve contacted fairyloot directly they’ve been quick to reply and always happy to help if needed. Lose Hermes as the shipping provider and it’s a 5 star review from me.”

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Posted 2 years ago

“Absolutely love the boxes, the special edition books are so beautiful”

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Posted 2 years ago

FairyLoot is rated 4.8 based on 1,660 reviews