FairyLoot Reviews

Name: FairyLoot
Address: 1 Chesil Court, Chelsea Manor Street, London, 1 Chesil Court, Chelsea Manor Street, London, Royal Borough of Kensington and Chelsea
Rating: 4.78

4.8 Rating 1,660 Reviews

97 %

of reviewers recommend FairyLoot

Company Reviews

Metrics

4.8

Based on 1,660 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

FairyLoot 5 star review on 17th August 2023

139

Anonymous

Anonymous // 01/01/2019

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“I've subscribed to FairyLoot for a few months now and every month I'm impressed with the quality of the items in the box. The hardback books are always GORGEOUS! Not only are the stories fantastic, but the books themselves are pieces of art that you'll want to show off. The other items are all (as far as I know) exclusive to FairyLoot, so you always know that you're going to get something really special. It's like Christmas whenever the delivery arrives!”

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Posted 3 years ago

“Fairyloot offer some really nice products from their monthly box subscription to individual limited editions of books. Honestly the highlight of their products are the special editions of the books they release! Sometimes the contents of the subscription boxes are hit or miss and that's the only reason I'm not giving 5 stars. Some of the contents I just can't find a use for, no matter how pretty they might be and it sometimes makes me wish there was a book only box option but some of the inclusions are really impressive. I would definitely recommend Fairyloot!”

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Posted 3 years ago

“I absolutely love all the items in the boxes and the books are always very exciting reads, unfortunately the boxes always come late which puts a dampener on the experience.”

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Posted 3 years ago

“I really like FairyLoot, especially all the extras / finishes for exclusive books. The items can be hit and miss, but the quality is good in general. I haven't had any problems with damaged books / goods so far and only pleasant communication with the support team. Unfortunately, I often don't enjoy the chosen monthly books as much, but that's personal preference / opinion. (I've been subscribed to Fairyloot since Oct 2017 on and off).”

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Posted 3 years ago

“I've been subscribed to Fairyloot for more than a year now, and I have to say they do not disappoint! Their customer service is very reactive, efficient and fast to find solutions whenever you have an issue with an order. Their books are getting more beautiful with each boxes, the quality is getting higher and higher with each box, although the number of items have reduced and I would only criticize the fact that they seem to always include an art print or a pin to count as an item in their boxes, which they didn't always do before. All in all, I highly recommend this company which has yet to disappoint!”

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Posted 3 years ago

“Fantastic customer service from lovely people who adore books as much as their subscribers do! I’ve never been disappointed with a Fairyloot box and now their beautiful books have a special shelf in my bookcase☺️”

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Posted 3 years ago

“Wonderful service providing beautiful books.”

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Posted 3 years ago

“I love fairyloot, they have a brilliant service,aways keeping you up to date if any delays with any box's or alike. The quality of the items are amazing and overall its makes month everytime I get a box”

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Posted 3 years ago

“Très bonne box livresque avec des livres vraiment magnifiques et des goodies sympa”

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Posted 3 years ago

“Books are incredible! Some artwork has been missing in a few of my boxes but the overall box has been amazing and great quality for the money!”

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Posted 3 years ago

“Incredible service, really loved every box I’ve received!”

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Posted 3 years ago

“Always love the products and the quality that is ensured with every box.”

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Posted 3 years ago

“I adore everything I receive from you. I love every item even if I do not know what fandom it’s from. I do occasionally receive bent or damaged items. This isn’t a huge issue though it would be preferable if this didn’t happen. I love everything and use all the items and love the care that goes into making each item.”

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Posted 3 years ago

“Really interesting boxes and look forward to getting them every month! Love the books and look forward to reading them every month!”

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Posted 3 years ago

“I absolutely love FairyLoot, best thing I’ve subscribed for. Highly recommend for any fantasy book lover!”

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Posted 3 years ago

“An amazing monthly surprise to look forward to each month. The customer service team are absolute angels. So far any issue I’ve had they have sorted quickly. 10/10 recommend to any fantasy bookish fans!”

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Posted 3 years ago

“Every single person that works for fairyloot is literally the greatest! Everyone is so helpful in case of a problem and every single box is wonderful! I really love this subscription and every hard worker behind this!”

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Posted 3 years ago

“Awesome such good quality products and the books are so beautiful 😍”

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Posted 3 years ago

“Fantastic every month”

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Posted 3 years ago

“Brilliant subscription box. Amazing books, especially the designs and very good items inside, I love it!”

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Posted 3 years ago

FairyLoot is rated 4.8 based on 1,660 reviews