Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the ordering, and the speedy delivery and the product was up to expectations. Thank you.”

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Posted 1 year ago

“sample,, have not reached me to this day 🤷”

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Posted 1 year ago

“Quick in sending samples.”

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Posted 1 year ago

“Good product delivered on time. I would recommend this company.”

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Posted 1 year ago

“I have received the samples and am very happy that you have provided this free service. I would order the floor covering for a small bathroom but unfortunately the person who was going to fit it is busy until July. I think I will be in contact later once the tradesman can give me a date. Excellent service and very grateful for providing samples so quickly. Thank you”

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Posted 1 year ago

“Very good quality floor”

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Posted 1 year ago

“Good quality fast delivery”

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Posted 1 year ago

“Good service at a competitive price”

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Posted 1 year ago

“Great selection of laminate flooring , at reasonable prices.”

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Posted 1 year ago

“Nice products great prices”

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Posted 1 year ago

“Excellent quality laminate flooring. Very helpful driver”

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Posted 1 year ago

“Great service, great delivery”

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Posted 1 year ago

“The worst company I have ever had the dis-pleasure of dealing with.”

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Posted 1 year ago

“After making a mistake in my original order and adding some in a second order I was given a refund on delivery charges, great customer service... haven't installed the flooring yet but everything seems fine.”

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Posted 1 year ago

“Very good communication and helpful salesman, prompt delivery Not yet laid flooring”

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Posted 1 year ago

“Quick delivery,Best product”

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Posted 1 year ago

“Brilliant company. After I placed my order they rang me to tell me I had ordered the wrong underlay for my floor choice. They cancelled the underlay and credited my account the same day. Delivery was exactly as requested.”

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Posted 1 year ago

“V pleased just what I wanted”

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Posted 1 year ago

“Ordered some flooring samples, perfect size for a dolls house but useless otherwise. Far too small, total waste of time”

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Posted 1 year ago

“I asked for samples and it was delivered promptly. I am considering the next move with a fitter. Service is swift and smooth.”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews